What is Cortex XSOAR?
Cortex XSOAR is a comprehensive security orchestration, automation and response (SOAR) platform that unifies case management, automation, real-time collaboration, and threat intelligence management to serve security teams across the incident lifecycle.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cortex XSOAR?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Automated Phishing Handling
Integration Capabilities
Team Collaboration
Dashboards
Case Management
Integration with IR Management
Management and Sharing of Intelligence
Data Model
Orchestrate & Automate
Playbooks/Runbooks and Workflow Builder
Document & Artifact Storage
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Cortex XSOAR Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Easy to use, Highly customizable, Fulfils needs
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Jasmin S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Fantastic product, Easy to use but a bit pricy.
Likeliness to Recommend
What differentiates Cortex XSOAR from other similar products?
Feature and integration sets it provides for most of the Industry vendors and products. Easy to integrate new products as well existing vendor products.
What is your favorite aspect of this product?
To the degree it provides customization for the automation.
What do you dislike most about this product?
The price.
What recommendations would you give to someone considering this product?
It is a robust product with many inbuilt feature for Intelligence and easy to integrate with third parties.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dhanush K.
- Role: Consultant
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Amazing product to look at!
Likeliness to Recommend
What differentiates Cortex XSOAR from other similar products?
The product itself is unique from other SOAR tools. It is Robust, easy to use, customizable, and contains all the parameters which we expect a SOC analyst to be knowledgeable of everything. The Machine learning usage in the tool is amazing as it helps us a lot in improving our usage. Playbooks, Automation scripts, Integrations, Dashboards and many are very easy to use and implement which I didn't find in it's competitors. Even there are many things which I need to explore even after working with the product for nearly 3 years.
What is your favorite aspect of this product?
The ease of using the product is amazing. The documentation part is the best because in xsoar.pan.dev and in Beacon we have a lot of documents related to XSOAR which is the best thing and can't be found in other products
What do you dislike most about this product?
I don't find any dislike directly in the product. But when we raise a feature request to get something new, it requires lot of votes from other organizations as well. Hence we need to wait for a long time to get it
What recommendations would you give to someone considering this product?
The product is not just provides SOAR capabilities but also it makes us use all the features in a very easy way by giving a proper training in Beacon portal and also in it related sites like xsoar.pan.dev . Even if we get errors everything is documented so, we can just browse that error to get resolution. The playbooks design is also very easy and capable of automating any task.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
