What is ConvergeHub?
ConvergeHub offers a customer relationship management (CRM) and sales and marketing automation system for small and midsize businesses. With it, businesses can store contact lists, build and run targeted campaigns and manage sales activities and leads.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
2
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ConvergeHub?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Telephony and Call Center Management
Activity and Workflow Management
Customer Service Management
Sales Management
Analytics and Reporting
Quote Contract and Proposal
Marketing Management
Lead Management
Collaboration
Account and Contact Management
Mobile
Vendor Capability Ratings
Ease of Customization
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
ConvergeHub Videos
Best CRM for small business | Grow Your Business with ConvergeHub
ConvegeHub Business Growth Video
ConvergeHub Reviews
Jordan W.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2024
Love this product! User Friendly Deal Manager
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
User friendly
What is your favorite aspect of this product?
Support and ease of use
What do you dislike most about this product?
Pop up windows can be bigger
What recommendations would you give to someone considering this product?
Great product, must have- efficient
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hollace G.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
One-stop CRM tool for organizations.
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
I was skeptical at first, but after looking at their trial, I quickly enjoyed the breaths of service that they provide. With their platform, I can seriously push my present activities to the next level. What I like best about it all is the centralization. I chatted with them about their UI/UX (the looks), and they have a roadmap that shows me how they will grow and when I can expect growth. This provides me comfort in knowing that I am getting better value for my money. Finally, they consider my suggestions, so I feel I have a voice at ConvergeHub.
What is your favorite aspect of this product?
The personalized service demonstrates care and consideration, and it is likely one of the factors I consider before investing in new software. It’s fantastic to have numerous features bundled into a single solution. I like being able to tailor the product to my requirements. The platform’s high level of customizability is one of its most striking features – it’s quite easy to quickly design stunning dashboards that track the important metrics that matter to me. Another plus is that, although having an almost overwhelming number of options and capabilities, the customer assistance and tutorial videos are excellent and assist me.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Ronald A.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2023
A feature-rich tool that helps in marketing.
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
What I enjoy best about ConvergeHub is that I receive the greatest bang for my buck when compared to other products like Salesforce or HubSpot. I just cannot compete with the value proposition provided by ConvergeHub. One platform for sales, marketing, service, and billing. ConvergeHub also integrates seamlessly with my Quickbooks and phone system in my case.
What is your favorite aspect of this product?
ConvergeHub is easily customizable and offers a wide range of third-party apps, allowing me to tailor it to my specific requirements. I enjoy the automation features found in the Tools area. I have not yet really investigated it, but I want to do so soon. The support team is also really responsive. ConvergeHub, in my opinion, is a highly powerful and economical CRM that may aid in the management and organization of small enterprises.
What do you dislike most about this product?
At first, it appeared that there would be a steep learning curve, but the materials on their website, particularly the brief films, made the integration of the product into my business much easier.
What recommendations would you give to someone considering this product?
ConvergeHub is a strong and reasonably priced CRM that may assist me in managing and organizing my business. It has a plethora of features and capabilities. I may not utilize all of its feature-rich modules right immediately, but it’s nice to know that they’re there and can be used in the future if necessary. ConvergeHub is unquestionably a good investment for anyone considering starting their own business, and I highly suggest it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
