What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Segmentation
Email Templates
Contact Database
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
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Constant Contact Reviews
Bethwel N.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Why Constant Contact Is Irresistible
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is all about email marketing and also makes marketing automation seamless
What is your favorite aspect of this product?
It's powerful and effective It makes marketing and automation easy It's seamless to use
What do you dislike most about this product?
It's all smiles with Constant Contact
What recommendations would you give to someone considering this product?
I recommend Constant Contact for email marketing. It's perfect and also makes marketing automation easy
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Initial Implementation
Submitted May 2022
Easy to use, intuitive email build
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Caring
- Transparent
Cons
- Inhibits Innovation
- Vendor Friendly Policies
- Charges for Enhancements
Anvika L.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2022
fulfils most email marketing needs.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
I can send email and newsletter communication and get. the investigation on who is opening and tapping on different pieces of the email. I can likewise make something and timetable it to send some time in the future when. I'm prepared for it to go out.
What is your favorite aspect of this product?
Consistent Contacts Drip campaigns are my number one part of this email marketing force to be reckoned with. We depend on Constant Contacts Drip campaigns to sustain potential customers and target explicit segments of our email crowd with specific marketing messages we make, in light of produced bits of knowledge on how they drew in with our emails before.
What do you dislike most about this product?
UI ought to be more natural. For instance The UI is certainly a piece challenging to utilize and it takes some to become accustomed to. More customization and sending out HTML would be wonderful.
What recommendations would you give to someone considering this product?
It's appropriate for standard email campaigns with moderately straightforward text, designs, and reporting necessities. It's exceptionally simple to utilize, so you can truly prepare anybody to utilize it, which isn't generally the case w. email marketing tools.
Pros
- Efficient Service
- Saves Time
- Respectful
- Client Friendly Policies
