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Conga

Conga CPQ

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Conga CPQ
7.5 /10

What is Conga CPQ?

Close deals faster, increase your bottom line Empower your sellers to quote accurately and spend less time selling, no matter how complex your business becomes. With Conga CPQ, sellers are more efficient, ultimately closing bigger deals at a higher win rate.

Company Details


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Awards & Recognition

Conga CPQ won the following awards in the Configure, Price, Quote category

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Conga CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CPQ?

3% Negative
4% Neutral
93% Positive

Pros

  • Fair
  • Acts with Integrity
  • Enables Productivity
  • Respectful

Feature Ratings

Average 80

Workflow & Approvals

84

Quote Development and Administration

82

Visual Configuration

81

Product and Service Configuration

81

Renewal Management

80

Catalog Management

80

Reporting and Analytics

80

Guided Selling

79

Rules Engine

78

Discounting Management

78

Multi Currency

77

Vendor Capability Ratings

Average 77

Breadth of Features

81

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Implementation

80

Ease of Customization

80

Quality of Features

79

Usability and Intuitiveness

77

Business Value Created

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

72

Vendor Support

72

Conga CPQ Reviews

Harrison P.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Excellent Product with Endless Capabilities!

Likeliness to Recommend

8 /10

What differentiates Conga CPQ from other similar products?

We use Salesforce every day and we only considered CPQ for our needs. I was brought on late to the team, but it doesn't appear there were any other considerations. We sell 1,000s of products that need to have the price/quantity adjusted dynamically. This seemed like the best fit to my knowledge.

What is your favorite aspect of this product?

How dynamic and customizable it is. Our sales reps send out 1,000s of quotes a day to so many different kinds of customers. We need to be able to add products and adjust pricing very quickly and seamlessly. It has definitely improved our overall revenue.

What do you dislike most about this product?

I don't think this is necessarily anything against the product, but it is extremely sophisticated. The average User at our organization really struggled with it initially. We had a lot of issues that we had to debug in our initial debut. It was very stressful. It works great now, but, in the beginning, it was very difficult to convince Users to use it.

What recommendations would you give to someone considering this product?

Really invest in outside consultants that know CPQ through and through and that can help out Users when you are considering going live with the product. With enough Users in your organization, it is definitely worth it to make sure everyone knows how to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Alejandro C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Ease to use, definitely helped our sales users

Likeliness to Recommend

8 /10

What differentiates Conga CPQ from other similar products?

I was impressed by the ease of use. Getting a quote done has never been easier and more user-friendly in my opinion. I've used different types of tools in the past 15 years, all the way from in-house development to enterprise solutions coming from big software vendors like Oracle and SAP and nothing came closer: for a rep to actually produce a quote, get it through the workflow and back and then to the customer most processes are long and not pro-user. I would even say some actually discourage reps to do it. Not with Conga CPQ. It's transparent, it's easy to use, it's fast and even sales ops was happy!

What is your favorite aspect of this product?

It's easily integrated with a number of systems, I would say SFDC being the top one any large or mid-sized organization should consider.

What do you dislike most about this product?

Last I used it, updates to the tool took a while to get in place. I did get the opportunity to share product feedback with their team, but didn't see any changes on the actual tool for at least 12 months.

What recommendations would you give to someone considering this product?

I think this is a top player. You may consider in-house your top solution, or if you're heavy on other technology (Oracle, SAP or SFDC) you might want to go after the whole "just one vendor for everything makes sense", which is why I would strongly recommend you to book a demo with Conga and allow them to show you the kind of customer experience they can provide your sales reps. It is a game changer.

Pros

  • Unique Features
  • Respectful
  • Client Friendly Policies
  • Helps Innovate
  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2021

CPQ made easy with Conga CPQ

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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