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Conga

Conga CPQ

Composite Score

7.5 /10

CX Score

7.6 /10

23 Reviews Write a Review

What is Conga CPQ?

Close deals faster, increase your bottom line Empower your sellers to quote accurately and spend less time selling, no matter how complex your business becomes. With Conga CPQ, sellers are more efficient, ultimately closing bigger deals at a higher win rate.

Company Details

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Awards & Recognition

Conga CPQ won the following awards in the Configure, Price, Quote category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

6 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Conga CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CPQ?

3% Negative

4% Neutral

93% Positive

Pros

Fair
Acts with Integrity
Enables Productivity
Respectful

Feature Ratings

Average 80

Workflow & Approvals

Quote Development and Administration

Visual Configuration

Product and Service Configuration

Renewal Management

Catalog Management

Reporting and Analytics

Guided Selling

Rules Engine

Discounting Management

Multi Currency

Vendor Capability Ratings

Average 77

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Conga CPQ Reviews

Dani J.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Buggy software

Likeliness to Recommend

1 /10

What differentiates Conga CPQ from other similar products?

It's bugs

What is your favorite aspect of this product?

Creates order forms quickly

What do you dislike most about this product?

It doesn't calculate correctly

What recommendations would you give to someone considering this product?

Don't buy it!

Cons

Less Performance Enhancing
Less Productive
Commodity Features

Mary Thomas T.

Role: Sales Marketing
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Cogna = the definite leader from tech standpoint!

Likeliness to Recommend

9 /10

What differentiates Conga CPQ from other similar products?

They are the leader from a Salesforce alliance/partnership standpoint.

What is your favorite aspect of this product?

Auto quote generation

What do you dislike most about this product?

Sometimes when we hit an issue, or I get stuck, I'll reach out to SalesForce support and they tell me to reach out to Conga support, who then tells me to reach out to SalesForce support - and round and round it goes.

What recommendations would you give to someone considering this product?

This is the perfect product if you are looking for more polished, professional quotes versus the out-of-the-box quotes that Sales Force offers.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Role: Information Technology
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2021

fantastic product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Conga CPQ

What is Conga CPQ?

Company Details

Need Assistance?

Awards & Recognition

Conga CPQ Ratings

84 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Conga CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Conga CPQ Reviews

Dani J.

Buggy software

Likeliness to Recommend

Cons

Mary Thomas T.

Cogna = the definite leader from tech standpoint!

Likeliness to Recommend

Pros

fantastic product

Likeliness to Recommend

Pros

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Title

Feature Ratings

Workflow & Approvals

Quote Development and Administration

Visual Configuration

Product and Service Configuration

Renewal Management

Catalog Management

Reporting and Analytics

Guided Selling

Rules Engine

Discounting Management

Multi Currency

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support