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SterlingBackcheck

Complete Backcheck

Composite Score
6.7 /10
CX Score
6.4 /10
Category
Complete Backcheck
6.7 /10

What is Complete Backcheck?

The Complete Backcheck™ has long been a benchmark for pre-employment screening in Canada. In some industries, The Complete Backcheck reveals red flags on 60% of candidates. Tailored to your needs, The Complete Backcheck is your one-stop shop for the optimal background screening program.

Company Details


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Complete Backcheck Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

87 Plan to Renew

61 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Complete Backcheck?

12% Negative
10% Neutral
78% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Cons

  • Commodity Features
  • Vendor's Interest First
  • Charges for Enhancements

Feature Ratings

Average 82

Identity Verification

89

Driving Record Background Check

83

Criminal Record Check

83

Employment Verification

83

Credit Risk Management

81

ATS Integration

81

Education Verification

74

Social Media Background Check

74

Dashboards Reporting

69

Vendor Capability Ratings

Average 68

Availability and Quality of Training

76

Ease of Customization

72

Business Value Created

70

Breadth of Features

69

Vendor Support

69

Ease of Implementation

68

Ease of Data Integration

68

Ease of IT Administration

68

Quality of Features

66

Usability and Intuitiveness

66

Product Strategy and Rate of Improvement

54

Complete Backcheck Reviews

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Gets the work done

Likeliness to Recommend

8 /10

Pros

  • Client Friendly Policies
  • Acts with Integrity
  • Reliable
  • Enables Productivity

Cons

  • Less Performance Enhancing
  • Commodity Features

Kellene C.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great Product

Likeliness to Recommend

10 /10

What differentiates Complete Backcheck from other similar products?

It is reliable, easy to use and is always updating its products to ensure the best performance needs for its clients

What is your favorite aspect of this product?

I love that it is easy to use and is always updating

What do you dislike most about this product?

Not much to dislike

What recommendations would you give to someone considering this product?

It is a great alternative product compared to the higher valued products

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Ayush G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use & reliable but not the most innovative

Likeliness to Recommend

6 /10

What differentiates Complete Backcheck from other similar products?

It is easy to use, fairly priced and reliable.

What is your favorite aspect of this product?

Being able to trust that the team will do what is needed to provide the end result. It is simple to navigate and easy to onboard users when needed.

What do you dislike most about this product?

- Does not integrate well with ATS/HRIS - Processing time too long -Customer service is slow

What recommendations would you give to someone considering this product?

Good product but there are competing products that are cheaper, easier and faster.

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Altruistic

Cons

  • Inhibits Innovation
  • Less Inspiring