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SterlingBackcheck

Complete Backcheck

Composite Score
6.7 /10
CX Score
6.4 /10
Category
Complete Backcheck
6.7 /10

What is Complete Backcheck?

The Complete Backcheck™ has long been a benchmark for pre-employment screening in Canada. In some industries, The Complete Backcheck reveals red flags on 60% of candidates. Tailored to your needs, The Complete Backcheck is your one-stop shop for the optimal background screening program.

Company Details


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Complete Backcheck Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

87 Plan to Renew

61 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Complete Backcheck?

12% Negative
10% Neutral
78% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Cons

  • Commodity Features
  • Vendor's Interest First
  • Charges for Enhancements

Feature Ratings

Average 82

Identity Verification

89

Driving Record Background Check

83

Criminal Record Check

83

Employment Verification

83

Credit Risk Management

81

ATS Integration

81

Education Verification

74

Social Media Background Check

74

Dashboards Reporting

69

Vendor Capability Ratings

Average 68

Availability and Quality of Training

76

Ease of Customization

72

Business Value Created

70

Breadth of Features

69

Vendor Support

69

Ease of Implementation

68

Ease of Data Integration

68

Ease of IT Administration

68

Quality of Features

66

Usability and Intuitiveness

66

Product Strategy and Rate of Improvement

54

Complete Backcheck Reviews

Soban R.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User-friendly, responsive service, and cost-effect

Likeliness to Recommend

5 /10

What differentiates Complete Backcheck from other similar products?

It is user-friendly, with an easy-to-reach client service team, and offers cost-effective solutions. Highly recommended for those looking for convenience and value.

What is your favorite aspect of this product?

This product offers a user-friendly dashboard with a quick turnaround time, making it efficient and easy to use

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Highly recommended for those looking for convenience and value for complete background check.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Aman G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Secure Background Application Where You Can Trust

Likeliness to Recommend

10 /10

What differentiates Complete Backcheck from other similar products?

It is more secure and gives us best result in minimum time. Support services are also good , they always respond on time

What is your favorite aspect of this product?

It is secure and best bgv software available in market. It gives best result support service also good

What do you dislike most about this product?

Sometime they ask lot of document even if I have provided every document to them

What recommendations would you give to someone considering this product?

Please consider

Pros

  • Fair
  • Helps Innovate
  • Performance Enhancing
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Vendor Friendly Policies
  • Less Transparent

AJ B.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

More reliable than others

Likeliness to Recommend

10 /10

What differentiates Complete Backcheck from other similar products?

Honestly, not much is different than other products - I do appreciate that this service can be billed to the individual rather than the non-profit.

What is your favorite aspect of this product?

The dashboard is really clear.

What do you dislike most about this product?

Price for all the different levels of background checking.

What recommendations would you give to someone considering this product?

Make sure that you ask about all the background check options within the platform first, and if you are able to customize a page for you clients/employees/volunteers to know that it has been endorsed by the organization.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Cons

  • Slower Product Innovation
  • Commodity Features
  • Charges for Enhancements