What is Cody AI?
Cody is an intelligent AI assistant like ChatGPT – with the added benefit of being able to train it on your business, your team, your processes, and your clients with your own knowledge base. Use Cody as an employee to support your team, answer questions, help with creative work, troubleshoot issues, and brainstorm ideas.
Company Details
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Get AssistanceCody AI Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
82 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cody AI?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
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Feature Ratings
Vendor Capability Ratings
Cody AI Reviews
Ayman A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Fantastic product
Likeliness to Recommend
What differentiates Cody AI from other similar products?
It's easy to use and has a great GUI
What is your favorite aspect of this product?
How easy and accurate it is
What do you dislike most about this product?
Sometimes it gives wrong answers of easy prompts
What recommendations would you give to someone considering this product?
Go for it
Pros
- Reliable
- Effective Service
- Respectful
- Acts with Integrity
Cons
- Less Transparent
- Security Frustrates
- Less Performance Enhancing
Anurag J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2024
Nice to implement , satisfy work experience
Likeliness to Recommend
What differentiates Cody AI from other similar products?
Cody AI sets itself apart with its customizable, adaptable, and intelligent platform that prioritizes natural language understanding, machine learning capabilities, seamless integration, scalability, privacy, security, and robust support.
What is your favorite aspect of this product?
Cody AI's robust natural language understanding and machine learning capabilities particularly impressive, as they enable it to effectively interact with users in a conversational manner and continuously improve its performance over time.
What do you dislike most about this product?
Basically i did not dislike anything but I can mention potential areas for improvement, such as ensuring ongoing enhancements in user experience, refining response accuracy, and addressing any security or privacy concerns that may arise.
What recommendations would you give to someone considering this product?
Before adopting Cody AI, thoroughly assess its alignment with your business needs, explore customization options, review customer feedback, ensure robust support and maintenance, verify security measures, and anticipate scalability requirements.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Caring
Akshat A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Fantastic product!
Likeliness to Recommend
What differentiates Cody AI from other similar products?
I love the easy concept of setting up your knowledge base and then assigning it to the Chatbots and then controlling each chatbot separately.
What is your favorite aspect of this product?
The ability for it to understand context beyond a single document
What do you dislike most about this product?
The hallucinations are out of control. The prompts have little impact o how the model works. After the first query, your data has very little impact on what is returned and your seemingly data-specific model has become globally generic. Oh and the support is oddly sporadic. Ask an easy question, answers arrive quickly. Ask something real and it's crickets.
What recommendations would you give to someone considering this product?
Turning the collected knowledge into usable insights.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Includes Product Enhancements
Cons
- Less Transparent
- Less Generous
