CMiC Customer Reviews 2024 | SoftwareReviews

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CMiC

Composite Score

7.6 /10

CX Score

7.7 /10

35 Reviews Write a Review

What is CMiC?

CMiC Open Enterprise v10 is the most advanced software solution ever designed for construction and capital projects. Open Enterprise v10 is grounded in knowledge distilled from nearly four decades of developing software solutions for the World's largest AEC firms and capital project owners. CMiC Open Enterprise v10 spans the entire spectrum of functionality required to run successful projects, from Financials to Project Management, Project Controls and Facilities Management.

Company Details

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Awards & Recognition

CMiC won the following awards in the Construction Management category

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2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation

2023

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

8 Top Rated Features

2022

2 Top Rated Capabilities

3 Top Rated Features

2021

CMiC Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CMiC.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CMiC?

6% Negative

10% Neutral

84% Positive

Pros

Continually Improving Product
Appreciates Incumbent Status
Respectful
Caring

Feature Ratings

Average 85

Resource Planning

Document Management

Risk and Fraud Assessment

Communication Management

Budget Management

Workflow Management

Project Management

Task Management

Scheduling

Collaboration

Analytics and Reporting

Vendor Capability Ratings

Average 85

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of Customization

Vendor Support

Ease of IT Administration

CMiC Reviews

Elijah W.

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Decent product and gets job done

Likeliness to Recommend

7 /10

What differentiates CMiC from other similar products?

CMIC has accounting and payroll

What is your favorite aspect of this product?

Document management

What do you dislike most about this product?

The usability is poor

What recommendations would you give to someone considering this product?

It will take time to get used to

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Stefanie T.

Role: Finance
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Features implementation disappointed

Likeliness to Recommend

6 /10

What differentiates CMiC from other similar products?

That is does both accounting and project management.

What is your favorite aspect of this product?

When it runs smoothe it is great, when it doesn't it causes a lot of issues.

What do you dislike most about this product?

It is frustrating how glitchy it can be at times.

What recommendations would you give to someone considering this product?

Have someone on site during implementation. How it is going to work depends on the initial set up. It is well worth the money to get it right from the beginning.

Pros

Continually Improving Product
Unique Features
Caring
Respectful

Cons

Charges for Enhancements
Less Productive
Less Effective Service

Swapnil K.

Role: Consultant
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Best Product to meet your requirement

Likeliness to Recommend

8 /10

What differentiates CMiC from other similar products?

In the integration and comprehensiveness of CMiC's suite of tools. CMiC provides an end-to-end construction management platform that covers a broader range of project and operational needs, including financials, procurement, document control

What is your favorite aspect of this product?

The autofill, tracking and document maintenance options are the best features.

What do you dislike most about this product?

The interface is outdated, and the whole suite isn't the most user-friendly.

What recommendations would you give to someone considering this product?

Make sure you have dedicated team members from all aspects of your business that can see the project all the way through the implementation.

Pros

Helps Innovate
Continually Improving Product
Effective Service
Respectful

How We Deliver

CMiC

What is CMiC?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

CMiC Ratings

83 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love CMiC?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Resource Planning Includes the ability to see which resources have capacity, assign projects and tasks, and to level assignments according to resource schedules and shifts.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Communication Management Includes verbal and non-verbal information sharing, multiple languages, and a goal-oriented objective.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Project Management Includes support for elements of individual project management such as phase, task, resource, duration and budget, with Gantt and WBS views.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

CMiC Reviews

Elijah W.

Decent product and gets job done

Likeliness to Recommend

Pros

Stefanie T.

Features implementation disappointed

Likeliness to Recommend

Pros

Cons

Swapnil K.

Best Product to meet your requirement

Likeliness to Recommend

Pros

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Title

Feature Ratings

Resource Planning

Document Management

Risk and Fraud Assessment

Communication Management

Budget Management

Workflow Management

Project Management

Task Management

Scheduling

Collaboration

Analytics and Reporting

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of Customization

Vendor Support

Ease of IT Administration