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CloudSense Ltd

CloudSense CPQ

Composite Score

7.8 /10

CX Score

8.0 /10

29 Reviews Write a Review

What is CloudSense CPQ?

CloudSense CPQ powers all your channels, from self-service and direct sales, to partners and beyond. Maximize growth across your business with one engine and one agile product catalog. CloudSense CPQ automates orders for completion, change and renewal. Simplified integration to downstream systems gives you one place to manage your orders and subscriptions.

Company Details

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Awards & Recognition

CloudSense CPQ won the following awards in the Configure, Price, Quote category

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2024 Data Quadrant Gold Medalist

2024

6 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Service Experience
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

6 Top Rated Features

2022

CloudSense CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CloudSense CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CloudSense CPQ?

7% Negative

5% Neutral

88% Positive

Pros

Caring
Saves Time
Respectful
Acts with Integrity

Feature Ratings

Average 82

Visual Configuration

Multi Currency

Workflow & Approvals

Self-Service Selling

Rules Engine

Quote Development and Administration

Renewal Management

Contract Negotiation and Authoring

Product and Service Configuration

Reporting and Analytics

Application Integration

Vendor Capability Ratings

Average 78

Business Value Created

Availability and Quality of Training

Breadth of Features

Vendor Support

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of IT Administration

CloudSense CPQ Reviews

Role: Operations
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Full suite of product offering

Likeliness to Recommend

10 /10

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Role: Information Technology
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Dec 2021

Easy to do business with and support is great.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jack M.

Role: Information Technology
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Good product but pricey and hard to upgrade

What differentiates CloudSense CPQ from other similar products?

native to SF and very configurable

What is your favorite aspect of this product?

native to salesforce

What do you dislike most about this product?

lack of catalog and reference data tools

What recommendations would you give to someone considering this product?

understand the gap between out of the box features and business process - tool can be customized to meet needs but that can cause issues down the road trying to upgrade and add new features

Pros

Efficient Service
Effective Service
Caring
Saves Time

Cons

Vendor's Interest First
Under Delivered
Less Friendly Negotiation

How We Deliver

CloudSense CPQ

What is CloudSense CPQ?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

CloudSense CPQ Ratings

86 Likeliness to Recommend

1 Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love CloudSense CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Self-Service Selling Integrated ability to set up and apply flexible solution options as self-service channels that are directly connected into the order management process.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Contract Negotiation and Authoring Creation and management of contract throughout negotiations within integrated signature.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

CloudSense CPQ Reviews

Full suite of product offering

Likeliness to Recommend

Pros

Easy to do business with and support is great.

Likeliness to Recommend

Pros

Jack M.

Good product but pricey and hard to upgrade

Pros

Cons

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Title

1
Since last award

Feature Ratings

Visual Configuration

Multi Currency

Workflow & Approvals

Self-Service Selling

Rules Engine

Quote Development and Administration

Renewal Management

Contract Negotiation and Authoring

Product and Service Configuration

Reporting and Analytics

Application Integration

Vendor Capability Ratings

Business Value Created

Availability and Quality of Training

Breadth of Features

Vendor Support

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of IT Administration