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CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 80

Enablement for Security Teams

84

Firewall as a Service (FWaaS)

83

Network Sandboxes

83

Web Application and API Protection (WAAP)

81

Secure Web Gateway (SWG)

81

Zero Trust

81

Remote Browser Isolation (RBI)

80

SD-WAN

79

Cloud Access Security Broker (CASB)

79

Viable Alternative VS Traditional MPLS

78

Data Analytics / BI / AI

77

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

80

Ease of IT Administration

79

Ease of Implementation

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

78

Vendor Support

77

Cloudflare Reviews

Rahul M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2023

Cloudflare provides excellent DNS hosting manageme

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare protects the internet properties from harmful activities such as DDoS attacks.

What is your favorite aspect of this product?

They support load balancing and health monitoring. Easy configuration and good pricing

What do you dislike most about this product?

Chat na d mail support need to be improved. Some time it will block the good traffic as well

What recommendations would you give to someone considering this product?

UI can be improved and support

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Collins Sarkodieh A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

The Most reliable data security company

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

There have been several features from cloud flare that has been my favorite but What astounded us as a company is their multi-cloud feature, which helps to reduce cloud data transfers. This has always been a feature that our organization has desired, and we are grateful that CloudFlare came up with such a brilliant idea to improve work performance.

What do you dislike most about this product?

Cloudflare is well-known for its excellent services and products. For the time being, I have no issues with them; they should keep up the good work.

What recommendations would you give to someone considering this product?

After my initial experience with cloud flare, I have always advised my coworkers and friends who are looking to improve the deployment and performance of their websites and applications. When it comes to data security and Internet application acceleration, Cloudflare is hands-down the best company to contact. As a result, my organization can now experience a performance boost and see its revenue increase.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Sandeep P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Cloudflare is must for all websites

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

It manages the internet present starting with DNS routing as well as primary cloud security. Great dashboards to work with the team

What is your favorite aspect of this product?

This product having fast CDN and secure server. It can easily integrate with website

What do you dislike most about this product?

Interface can be sometime confusing for a new user. Domain name registration.

What recommendations would you give to someone considering this product?

Improve the learning tutorial for new users and improve the UI.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

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