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CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 80

Enablement for Security Teams

84

Firewall as a Service (FWaaS)

83

Network Sandboxes

83

Web Application and API Protection (WAAP)

81

Secure Web Gateway (SWG)

81

Zero Trust

81

Remote Browser Isolation (RBI)

80

SD-WAN

79

Cloud Access Security Broker (CASB)

79

Viable Alternative VS Traditional MPLS

78

Data Analytics / BI / AI

77

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

80

Ease of IT Administration

79

Ease of Implementation

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

78

Vendor Support

77

Cloudflare Reviews

Sameer K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Cloudflare is a must have all the websites

Likeliness to Recommend

8 /10

What differentiates Cloudflare from other similar products?

Cloudflare for DNS & CDN which are a powerful combination with leaders provided from the web server

What is your favorite aspect of this product?

Cloudflare provides content delivery network caching and API connectivity for manual cache clearing of individual items, API rate limiting

What do you dislike most about this product?

Not enough information on data that is being cached and be more detailed for explanation of features

What recommendations would you give to someone considering this product?

Cloudflare should use as load balancer and server proxy, it has uptime detection and routes traffic to the server

Pros

  • Performance Enhancing
  • Effective Service
  • Inspires Innovation
  • Client Friendly Policies

Rahul U.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2023

Cloudflare- ultimate Swiss knife for websites

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare manage our internet present starting with DNS routing as well as primary cloud security

What is your favorite aspect of this product?

There is lot of cost reduction and benefit alone justify the usage of cloudflare, dashboards model allows us to easy on/off capabilities and some even offer a free quota to start the experience

What do you dislike most about this product?

DNS speed is not the fastest as compared to some of the other paid alternatives, interface can be sometimes confusing for a new users

What recommendations would you give to someone considering this product?

Cloudflare has various usecases which it solves well, it can handle all the DNS requirements, protect against bad actors via it's WAF

Pros

  • Continually Improving Product
  • Unique Features
  • Saves Time
  • Respectful

Nitish K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best automated server to use

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

Cloudflare is best for websites for DNS service, firewall protection, traffic analysis and caching, it also protects us from bot attacks

What is your favorite aspect of this product?

It provides CDN and load balancing support, they provides great dashboards that will allow us to get much of the in-demand information right away

What do you dislike most about this product?

It needs to be more functionality in both end point as well as personal endpoint

What recommendations would you give to someone considering this product?

Cloudflare should ensure that the websites can be found and the implementation really easy

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Fair

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