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CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 80

Enablement for Security Teams

84

Firewall as a Service (FWaaS)

83

Network Sandboxes

83

Web Application and API Protection (WAAP)

81

Secure Web Gateway (SWG)

81

Zero Trust

81

Remote Browser Isolation (RBI)

80

SD-WAN

79

Cloud Access Security Broker (CASB)

79

Viable Alternative VS Traditional MPLS

78

Data Analytics / BI / AI

77

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

80

Ease of IT Administration

79

Ease of Implementation

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

78

Vendor Support

77

Cloudflare Reviews

Manish Singh B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Cloudflare for Your Website

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

Cloudflare offers a free plan that includes basic security and performance optimizations and a range of paid programs that provide more advanced features and capabilities. It offers a range of services, including CDN, DNS, security, and performance optimizations, all of which can be configured and managed from a single dashboard. Cloudflare offers a suite of advanced security features, including DDoS protection, web application firewall, and SSL/TLS encryption. Most important is a massive global network of data centres located in over 200 cities around the world.

What is your favorite aspect of this product?

Cloudflare's dashboard is user-friendly and easy to use. The ability to manage multiple services, including CDN, DNS, security, and performance optimizations, from a single dashboard Its pricing model includes a free plan and a range of paid plans with different levels of features and capabilities. Also advanced security features, including DDoS protection, web application firewall, and SSL/TLS encryption.

What do you dislike most about this product?

Limited control over their services, particularly with regard to caching and SSL/TLS settings. Also Complex and difficult to set up, particularly when it comes to configuring advanced features

What recommendations would you give to someone considering this product?

Tes the Cloudflare with its free plan. Cloudflare offers a wide range of services, including CDN, DNS, security, and performance optimizations. Before signing up, it's essential to determine which services you need. Also, check plans and take customer support or read help documents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Yurie Katri P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent for improving CMS speed, easy to use

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

Cloudflare, the primary purpose for which it is used is domain management. Simply pressing the target button on the management screen, only for the hosts you want to accelerate with CDN, is effectively achieved. Also, at the beginning of the introduction, it is configured on the safe side to prevent caching on the HTML side, so security issues are unlikely to occur, mainly if you are operating a CE site. It helps our websites to be faster for users anywhere in the world. If a user uses our website from another country, the page loads faster because the user is accessing the page from a Cloudflare server.

What is your favorite aspect of this product?

Cloudflare's global CDN network helps keep Internet security in our company. Assisting websites to become more secure, faster, and less prone to cyber-attacks. It can be implemented quickly and easily, making our environment easy to set up and use. It has unique features that allow us to achieve security and speed in managing company domains. In addition to caching, we can also set up protection against SSL, WAF and DDoS attacks to get solid security. The Analytics feature allows us to understand each file format's access and caching status so that it can be easily understood.

What do you dislike most about this product?

There's nothing, in particular, that I'd like to see improved, but it looks like there was a scaling bug a few weeks ago, so I'd like you to be careful.

What recommendations would you give to someone considering this product?

If your company site is slow, you should try it for now and see what a difference implementing such a powerful platform makes. I was concerned about the transfer amount because I was expecting a temporary access concentration when I published a site with many images. Even so, it could be demonstrated that it reduces the transfer amount and speeds up the display using CloudFlare, positively influencing customers' responses when browsing. Cloudflare has many other benefits in addition to the ones I have listed. For example, Cloudflare protects websites against cyber attacks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sejal B.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Thank you

Likeliness to Recommend

8 /10

What differentiates Cloudflare from other similar products?

It is very good

What is your favorite aspect of this product?

All product

What do you dislike most about this product?

Nothing this

What recommendations would you give to someone considering this product?

Yes I am definitely

Pros

  • Altruistic
  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product

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