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Cleo

Cleo Integration Cloud

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cleo Integration Cloud
8.3 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

0% Negative
1% Neutral
99% Positive

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 84

Data Virtualization

91

iPaaS

90

Data Quality Profiling and Cleansing

90

API Management and Orchestration

90

Synchronization and Replication

90

Metadata Management

89

Data Security

86

Real Time Integration

86

Exception Handling and Notifications

82

Multi Channel Support

82

Batch Integration

80

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Implementation

90

Product Strategy and Rate of Improvement

89

Business Value Created

89

Ease of Data Integration

88

Availability and Quality of Training

86

Usability and Intuitiveness

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

80

Vendor Support

77

Cleo Integration Cloud Reviews

Ender V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Cleo ideal for transferring large files

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

We use this platform to send and receive large files, which would be impossible on other platforms. Thanks to the program, we can save time waiting to get the files and we can give agility to the work and thus be much more productive. We know where the documents are archived and securely stored.

What is your favorite aspect of this product?

The software is easy to install, configure and use, I think this is a very important plus, because not many have this quality. The file transfer is safe and fast. It also has messaging, where we can write to each other among the work team, to give notice of the shared and sent files.

What do you dislike most about this product?

I wish the service had a free trial so that I could get to know the program before making the investment to purchase it. The software has many more features and tools that we currently do not use, so if you had the option to pay only for what you use, it would be more economical for many.

What recommendations would you give to someone considering this product?

This program has been very helpful to all the different work teams in the company. We no longer have to look for any other program to send data and wait for the files to load slowly, because with Cleo Integration cloud, our files are loaded and sent in a matter of seconds, regardless of their size. We highly recommend it.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Saves Time
  • Respectful

Juliana M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

A knowledge base and connection levels

Likeliness to Recommend

10 /10

What differentiates Cleo Integration Cloud from other similar products?

Combines the best of traditional and modern cloud integration services into a single ecosystem integration platform , designed to deliver business results, has industry certified support for any and all communications standards and protocols, based on existing standards and templates; scalable with multiple reuses, dynamic and adaptive EDI and non-EDI capabilities with any-to-any transformation and integration, application library, infrastructure, protocol connectors, template integrations and a robust API framework.

What is your favorite aspect of this product?

Intuitive wizard-driven end-to-end process creation, testing and execution, self-service exception monitoring, interactive and transparent support with automated alert notifications, Cleo is more than just a collection of articles about Cleo products and solutions. With topics ranging from industry-specific problems and solutions to best practices and answers to customer questions, the Cleo Solution Center Knowledge Base is a self-service destination designed to enable you to find the information you need, data is physically secure, off-site and protected by redundant copies, encrypted with enterprise-grade security and maintained by expert s

What do you dislike most about this product?

Non-certified or basic support for limited protocols, requires third-party technologies or domain expertise, better and more descriptive error messages. Sometimes a rule set or process fails and the error message is not useful.

What recommendations would you give to someone considering this product?

The development tools are very robust and flexible for most business needs and provides a storage facility for certificates and cryptographic keys. This utility allows you to view, import, export or delete trusted certificates for use with an SFTP adapter or web services consumer. Detailed design with simple and easy access from anywhere to our information, excellent multi-location and multi-device access, it's great that the rule set testing feature. Instead of having to run the project on a test server, rule sets can be tested locally as soon as they are created.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Carol H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Process optimization for cloud integration.

Likeliness to Recommend

8 /10

What differentiates Cleo Integration Cloud from other similar products?

We use this service in our business to safely transmit files to other individuals; it is a really useful tool for our team since it is highly practical and works very well; in the time that we have been using it, it has provided us with a wonderful experience, and we now feel quite comfortable. For our Office 365 and Sap databases, Cleo Integration Cloud provides a scalable, cost-effective, and high-performance cloud architecture. It enables more flexible delivery, transformation, management, and synchronization of trustworthy, integrated data from multi-cloud sources, our on-premises environment, and Big Data on the cloud.

What is your favorite aspect of this product?

It is the most effective method for transferring files while maintaining strong security requirements. One of the reasons I think this program is perfect for individuals is that it gives them complete control and visibility over their data at all times. Access controls, encryption, real-time syncing, drag and drop, workflow management, messaging, and search filtering are all wonderful features of the program. With a single click, we may use any form of data or procedure in an API. We automatically publish data and integration activities to Cleo EDGE as API endpoints.

What do you dislike most about this product?

I have not seen any flaws in its operation, which is a terrific and beneficial thing for us. The program has a high learning curve, and it may take some time for new users to acclimate to the interface, but once you get the feel of it, it is quite straightforward to work with.

What recommendations would you give to someone considering this product?

Cleo is a firm that specializes in cloud business software. Cleo integration is an excellent ally for large data storage. Manage a vast amount of work in a few simple steps. Cleo Integration Cloud is an ideal service to implement in any organization; it is a very functional system with a very affordable price; it provides the highest quality and professionalism in its service; and, while the platform has a steep learning curve, it is very easy to use once the person is familiar with its interface; it provides all of the necessary functions so that the people who use the software can have the best possible performance.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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