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Cleo

Cleo Integration Cloud

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cleo Integration Cloud
8.3 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

0% Negative
1% Neutral
99% Positive

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 84

Data Virtualization

91

iPaaS

90

Data Quality Profiling and Cleansing

90

API Management and Orchestration

90

Synchronization and Replication

90

Metadata Management

89

Data Security

86

Real Time Integration

86

Exception Handling and Notifications

82

Multi Channel Support

82

Batch Integration

80

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Implementation

90

Product Strategy and Rate of Improvement

89

Business Value Created

89

Ease of Data Integration

88

Availability and Quality of Training

86

Usability and Intuitiveness

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

80

Vendor Support

77

Cleo Integration Cloud Reviews

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2021

A great companion for integration

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Abel F.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Adaptability and scalable!

Likeliness to Recommend

8 /10

What differentiates Cleo Integration Cloud from other similar products?

Advance tools available to customize solution.

What is your favorite aspect of this product?

Easy integration if you have the knowledge on how to use it. Adaptability.

What do you dislike most about this product?

Training is definitely required as it is not intuitive.

What recommendations would you give to someone considering this product?

It will allow you to grow and scale but invest on training and a mentor that guides so through it.

Pros

  • Effective Service
  • Respectful
  • Continually Improving Product
  • Reliable

Dan C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Cleo Integration Cloud… Everything is possible !!!

Likeliness to Recommend

10 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration Cloud works continuously without failures, maintains an increase in revenue, the customer service is attentive and I think these qualities are not very common in other products. the intragrations (EDI, API), can be found in other similar alternatives, but in Cleo Integration Cloud the much better and much more robust.

What is your favorite aspect of this product?

All products have special qualities that can be promising, but the characteristics of Cleo Integration Cloud are only oriented to economic results, I consider that the best is the friendly and technical attention in customer service, no matter what the problem is. they are always ready to help and explain in detail.

What do you dislike most about this product?

Usability may be the only problem in Cleo Integration Cloud, you must have an experience of at least one month to use it normally.

What recommendations would you give to someone considering this product?

Cleo Integration Cloud has the best cloud-based features and has robust integrations, it is also the one with the best customer service of all time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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