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Cleo

Cleo Integration Cloud

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cleo Integration Cloud
8.3 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

0% Negative
1% Neutral
99% Positive

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 84

Data Virtualization

91

iPaaS

90

Data Quality Profiling and Cleansing

90

API Management and Orchestration

90

Synchronization and Replication

90

Metadata Management

89

Data Security

86

Real Time Integration

86

Exception Handling and Notifications

82

Multi Channel Support

82

Batch Integration

80

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Implementation

90

Product Strategy and Rate of Improvement

89

Business Value Created

89

Ease of Data Integration

88

Availability and Quality of Training

86

Usability and Intuitiveness

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

80

Vendor Support

77

Cleo Integration Cloud Reviews

Megan B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Powerful Data Integration Tool

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

It offers a single platform to unify the data from integration, transformation, and API, thus making it unique and ideal among all companies.

What is your favorite aspect of this product?

It allows me to streamline my working process across external and internal partners. Also, its API and EDI (Electronic Data Interchange) integration helps me to share my important data including purchasing, invoices and shipment. With the help of it, I can send notifications at real-time. I also like its availability of a wide array of pre-built connectors with important applications and cloud-based services. All these help me to minimize the time taking process of integration along with reducing complexity.

What do you dislike most about this product?

My in-depth experience of its features is a little bit complicated. As it caters to a wide array of features, connectors, and tools, so setting up this software along with dealing with its deep features becomes a daunting task. It demands insight focus and involvement of external sources which makes the whole process time taking and complex.

What recommendations would you give to someone considering this product?

It is a Top-tier software, highly desirable to all who want a strong and flexible solution to streamline their data flow.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Saves Time

Nicholas G. P.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Excellent for integrating data and processes.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

We can track all electronic payments and purchases made through your business account, establish connections with customers and other businesses, and send invoices, invoices, offers, documents, etc. Migration or transfer of data inside or outside your company becomes easy, and the software easily integrates with his CRM, Salesforce, and cloud APIs. This platform was extremely helpful in tracking all purchases and cash disbursements, generating appropriate reports for each transaction, and sharing transfer functionality with her CA, manager, or accountant.

What is your favorite aspect of this product?

The tracking and tracing features of this software are amazing, It helps users track and resolve customer issues, the setup process is nice and convenient, and you don't need a manual or videos to learn this platform. It is great to use this platform to transfer documents and files from one server to another server or system. The software is easy to set up and can be accessed from any device at any time, It includes some amazing car features to make your workflow more complete, simple: Connect with other third-party applications in a very easy way to integrate information and generate reports.

What do you dislike most about this product?

Due to server downtime difficulties or bad internet access, the software dashboard is not updated or refreshed on time, and it may even fail to provide necessary notifications. When we try to import huge documents or numerous files at the same time, the platform's workflow and processing performance suffers; the program does not allow many capabilities or processing at the same time.

What recommendations would you give to someone considering this product?

CIC is a cloud-based data management software that enables you to effortlessly integrate and import data from different platforms at the same time without losing data or being confused, It allows you to easily store and track all of the data of your purchase orders and EDI transactions, as well as produce correctly analyzed reports for all of your transactions. All EDI-related transactions are addressed using this tool, and this software connects our software internally or externally with our organization, making our workflow easier and less time consuming, and allowing us to perform jobs and operate with excellent precision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

RAHUL G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Cleo Cloud improves the security for file sharing

Likeliness to Recommend

8 /10

What differentiates Cleo Integration Cloud from other similar products?

By using this cloud-based solution, we avoid the costs and complexities associated with maintaining a physical office. In addition, their staff provides exceptional support in monitoring for potential troubleshooting needs or operational issues related to network infrastructure changes.

What is your favorite aspect of this product?

The drag-and-drop, workflow monitoring and search filtering features are particularly useful for keeping projects organised. I also appreciate the convenient mobile application, which makes the service even more accessible at an attractive price.

What do you dislike most about this product?

I would really appreciate it if Cleo Integration Cloud had a free trial license

What recommendations would you give to someone considering this product?

I appreciate the robust security that Cleo Integration Cloud brings to our infrastructure, but I wish they had more flexibility in terms of data sources

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