What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceClaude Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Claude.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
95 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Helps Innovate
- Performance Enhancing
- Continually Improving Product
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code Completion
Refactoring
Summarization & Explanation
IDE Integration
Multi-Language Support
Commenting
Unit Tests
Natural Language Generation
Bug Detection
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Claude Reviews
Olivia L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2026
Efficient coding with Claude AI
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude simplifies API integrations with pre-built code templates and adjusts as needed. It can understand natural language instructions, generate complete code snippets, suggest improvements, and even help troubleshoot issues, making software development more efficient and accessible while reducing repetitive manual coding tasks.
What is your favorite aspect of this product?
The AI understands natural language instructions, allowing me to write requests in plain English. It suggests optimized solutions that improve the performance of my code consistently. The tool helps me prototype software ideas faster than manual coding alone and reduces repetitive coding tasks, freeing me to focus on complex logic.
What do you dislike most about this product?
The one thing I find clunky about Claude is that it occasionally misinterprets ambiguous prompts, requiring me to rewrite or clarify instructions to get accurate code.
What recommendations would you give to someone considering this product?
Claude will help you maintain a consistent coding style across multiple projects. Also, it will benefit those looking to maintain coding best practices automatically. But it is suggested to begin with individual functions or modules before generating large code blocks.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service
Nabin P.
- Role: C-Level
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Dec 2025
Claude: Clever AI That Codes Right in Your Termina
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude uses multiple models and its much clever in solving tasks. Works right inside terminal, so its really easy to integrate with existing codebase.
What is your favorite aspect of this product?
It can be used in terminal, web, and also from smartphones,
What do you dislike most about this product?
Pricing is bit too high for using API
What recommendations would you give to someone considering this product?
It's a clever agentic code generating model, best suited for quick deployments of apps from the web, also for large projects while running from terminal.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Nishant T.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Dec 2025
Intelligent AI assistant for heavy lifting work
Likeliness to Recommend
What differentiates Claude from other similar products?
Key differentiators for Claude include its top notch quality reasoning capability, reliable assistance for complex projects, strong understanding of users needs and natural writing style.
What is your favorite aspect of this product?
I like its summarisation and paraphrasing feature, building dashboards from existing data, making quizzes, and code compilation etc.
What do you dislike most about this product?
Its most irritating area is - when you work on building large complex code or developing any apps, its token gets exhausted soon and then user have to click "continue" button (often) to restart the limits.
What recommendations would you give to someone considering this product?
Its good IT nerd assistant at your disposable who is good at complex and heavy reasoning task, moderate level coding, expert at building infographics and dashboards through artifacts feature, and chatting with long documents etc. Claude does decent job with these tasks. Hence, it can be a go to tool for such tasks
Pros
- Continually Improving Product
- Effective Service
- Fair
- Helps Innovate