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Claude Logo
Claude Logo
Anthropic

Claude

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Claude
8.5 /10

What is Claude?

Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.

Company Details


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Awards & Recognition

Claude won the following awards in the AI Code Generation category

Claude Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Claude.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Claude?

3% Negative
2% Neutral
95% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation

Feature Ratings

Average 80

Code Completion

83

Refactoring

82

Summarization & Explanation

82

IDE Integration

81

Multi-Language Support

80

Commenting

79

Unit Tests

78

Natural Language Generation

78

Bug Detection

76

Vendor Capability Ratings

Average 78

Business Value Created

81

Ease of Implementation

81

Ease of Data Integration

80

Quality of Features

80

Ease of Customization

79

Ease of IT Administration

78

Availability and Quality of Training

77

Usability and Intuitiveness

77

Breadth of Features

75

Product Strategy and Rate of Improvement

74

Vendor Support

72

Claude Reviews

Chirag C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Highly accurate model for day to day tasks

Likeliness to Recommend

10 /10

What differentiates Claude from other similar products?

The model hallucinates way less than its competitors and it hive more accurate results

What is your favorite aspect of this product?

I used it majorly to help me with writing unit tests and it does a wonderful job by providing high quality test cases covering all the scenarios

What do you dislike most about this product?

Nothing as of now as I love how it provides better results than its competitors

What recommendations would you give to someone considering this product?

Use this for writing unit tests and integration tests as it provides more robust and intellectually written scenarios

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Palak a.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Likeliness to Recommend

10 /10

What differentiates Claude from other similar products?

It is very specific and very effective code generation especially the anthropic claude 3.5 and 3.7 sonnet models. To the point code generation and accurate too

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kunal E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

IT Dev reviews Claude

Likeliness to Recommend

7 /10

What differentiates Claude from other similar products?

Better at code related tasks

What is your favorite aspect of this product?

Best in class for code generation and bug detection.

What do you dislike most about this product?

No search feature

What recommendations would you give to someone considering this product?

Good to use for coding related tasks

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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