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Citrix Digital Workspace Logo
Citrix Digital Workspace Logo
Citrix

Citrix Digital Workspace

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Citrix Digital Workspace
8.2 /10

What is Citrix Digital Workspace?

Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.

Company Details


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Awards & Recognition

Citrix Digital Workspace won the following awards in the Digital Workplace category

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Citrix Digital Workspace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Citrix Digital Workspace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

Up 2
Since last award

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
86%
Conflict Resolution:
89%
Strategy & Innovation:
86%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Citrix Digital Workspace?

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6% Negative
10% Neutral
84% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Effective Service

Feature Ratings

Average 82

Reporting and Analytics

85

Listings

84

Calendars

83

End-User Workflow Customization

83

Virtual Offices

83

News Feed

82

Employee Engagement

82

Home Page

81

Mobile App

81

Integrations

81

Department Zones

81

Vendor Capability Ratings

Average 78

Ease of Implementation

84

Ease of Data Integration

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Quality of Features

79

Business Value Created

79

Ease of Customization

79

Vendor Support

77

Breadth of Features

77

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

75

Citrix Digital Workspace Reviews

Victor A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Amazing UI but the UX could be better.

Likeliness to Recommend

6 /10

What differentiates Citrix Digital Workspace from other similar products?

Personally I had issues with the UX but I think it could be better. We eventually are probably gonna move to BMC Helix as it’s better and has more functionality

What is your favorite aspect of this product?

User interface is good. Functionality is ok but could be better too.

What do you dislike most about this product?

User Experience is bad.

What recommendations would you give to someone considering this product?

You want a solution that would be easy to navigate and collaborate. This might not really do it for you.

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Trustworthy

Maria C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

This is how successfully deploy Citrix Workspace

Likeliness to Recommend

9 /10

What differentiates Citrix Digital Workspace from other similar products?

Citrix Workspace is a comprehensive digital workspace solution. It is designed to provide secure, unified access to applications, desktops, and content from any device. Citrix, a high-definition experience, optimizes remote work by reducing bandwidth usage and improving responsiveness. It employs a zero-trust approach, ensuring that access is granted based on user context.

What is your favorite aspect of this product?

Most of the similar products focus only on delivering apps and desktops, but Citrix adds A-driven workflow automation to help users work smarter. It can suggest tasks, automate repetitive actions, and improve efficiency, which is a cool productivity boost. Citrix lets us run workloads anywhere, whether it's Google Cloud or on-premises. This makes it a true digital workspace.

What do you dislike most about this product?

Citrix Workspace is a powerful bit complex solution. Certain issues make performance inconsistent. Even with high-definition technology, network conditions fluctuate. Sessions load balancing is not optimized properly. As compared to local desktops or even its competitors, Citrix sometimes feels sluggish under heavy workflow.

What recommendations would you give to someone considering this product?

If you are looking for a true hybrid solution, Citrix is one of the best-recommended software. Citrix demands expertise to configure, optimize, and troubleshoot, if your IT team is unfamiliar with Citrix, you need to train or manage a service provider to help with deployment.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

Satvik S.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Flexible and secure, but needs more features.

Likeliness to Recommend

6 /10

What differentiates Citrix Digital Workspace from other similar products?

Citrix Digital Workspace stands out by allowing users to securely access all their applications and data from any device in one unified platform.

What is your favorite aspect of this product?

My favorite aspect of Citrix Digital Workspace is how easily it connects users to their work tools from anywhere.

What do you dislike most about this product?

The main downside of Citrix Digital Workspace is that it can be complex to set up and may require specialized technical knowledge.

What recommendations would you give to someone considering this product?

I recommend ensuring you have the necessary technical support, starting with a small pilot project, and providing training for your team to effectively use the platform.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Transparent

Cons

  • Slower Product Innovation
  • Commodity Features
  • Wastes Time

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