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Citrix

Citrix Digital Workspace

Composite Score

8.3 /10

CX Score

8.5 /10

59 Reviews Write a Review

What is Citrix Digital Workspace?

Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.

Company Details

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Awards & Recognition

Citrix Digital Workspace won the following awards in the Digital Workplace category

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0 Top Rated Capabilities

2 Top Rated Features

2024

2 Top Rated Capabilities

8 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Citrix Digital Workspace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Citrix Digital Workspace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

85 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Citrix Digital Workspace?

8% Negative

11% Neutral

81% Positive

Pros

Trustworthy
Respectful
Fair
Effective Service

Feature Ratings

Average 81

Reporting and Analytics

Listings

Department Zones

News Feed

Mobile App

Calendars

End-User Workflow Customization

Employee Engagement

Document Management

Virtual Offices

Home Page

Vendor Capability Ratings

Average 77

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Vendor Support

Breadth of Features

Business Value Created

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Citrix Digital Workspace Reviews

John M.

Role: Human Resources
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2021

A powerful software but could easily be improved

Likeliness to Recommend

4 /10

What differentiates Citrix Digital Workspace from other similar products?

Their calendar abilities are extremely easy to use, likewise is their DMS functionalities

What is your favorite aspect of this product?

Relatively strong app, which is crucial. Also, their customer service is relatively strong.

What do you dislike most about this product?

Rate of improvement for the size of Citrix is poor. Task management support is also relatively weak and can be frustrating.

What recommendations would you give to someone considering this product?

If possible, a sandbox environment would be greatly beneficial to test whether the tool fits within your current organisation's specific employee culture.

Pros

Reliable
Respectful
Helps Innovate
Continually Improving Product

Cons

Less Productive
Less Performance Enhancing
Less Effective Service

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Great functionality, File saving needs work.

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Security Protects
Helps Innovate
Continually Improving Product

Dawn E. V.

Role: Operations
Industry: Other
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Mar 2020

Feature-rich amd great support.

Likeliness to Recommend

10 /10

What differentiates Citrix Digital Workspace from other similar products?

The multitude of useful features and the easy customer support.

What is your favorite aspect of this product?

The useful features.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Don't hesitate, this product makes everything so much easier.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Citrix Digital Workspace

What is Citrix Digital Workspace?

Company Details

Need Assistance?

Awards & Recognition

Citrix Digital Workspace Ratings

81 Likeliness to Recommend

1 Since last award

85 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Citrix Digital Workspace?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Listings A place to list things for sale or swap.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Mobile App Android and iOS app that users can download.

Calendars Ability to manage and view employee schedules, and book meetings.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Citrix Digital Workspace Reviews

John M.

A powerful software but could easily be improved

Likeliness to Recommend

Pros

Cons

Great functionality, File saving needs work.

Likeliness to Recommend

Pros

Dawn E. V.

Feature-rich amd great support.

Likeliness to Recommend

Pros

Most Popular Citrix Digital Workspace Comparisons

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Title

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Reporting and Analytics

Listings

Department Zones

News Feed

Mobile App

Calendars

End-User Workflow Customization

Employee Engagement

Document Management

Virtual Offices

Home Page

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Vendor Support

Breadth of Features

Business Value Created

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement