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Cisco Systems

Cisco Umbrella

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cisco Umbrella
8.8 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

2
Since last award

92 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Secure Web Gateway (SWG)

91

Enablement for Security Teams

89

Zero Trust

89

Web Application and API Protection (WAAP)

87

Network Sandboxes

86

Viable Alternative VS Traditional MPLS

86

Cloud Access Security Broker (CASB)

86

Firewall as a Service (FWaaS)

84

SD-WAN

82

Remote Browser Isolation (RBI)

82

Data Analytics / BI / AI

80

Vendor Capability Ratings

Average 84

Breadth of Features

87

Business Value Created

87

Ease of Implementation

86

Ease of Customization

86

Quality of Features

86

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Ease of Data Integration

81

Availability and Quality of Training

80

Vendor Support

78

Cisco Umbrella Reviews

Asit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

A great product for business productivity.

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

You can easily rely on the product features of Cisco Umbrella. It is simple, secure and flexible.

What is your favorite aspect of this product?

Security Service Edge provides data loss prevention and DNS security which helped our business to grow.

What do you dislike most about this product?

As of now we haven’t faced any issue but Cisco umbrella can definitely improve with the user interaction part.

What recommendations would you give to someone considering this product?

Business can definitely go for Cisco Umbrella as it provides a great way to secure your data and to run your business with ease. It is also cost effective.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Client's Interest First
  • Security Protects
  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Protection without borders in the digital world

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Christophe B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Best security authentication tool

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella has so many differentiable features that resolve all of our problems. It significantly improved our network performance problems. Prior to this, our network was out-of-date, but thanks to Cisco Umbrella, we can identify the problems and address them although it operates flawlessly on our systems and vastly simplifies working in the organization.

What is your favorite aspect of this product?

As technology is becoming more strong with the passage of time, authentication issues and viruses are also stronger with time, so we need a tool that gives us a secure environment and consolidates all of our data in a single place. That's why I chose Cisco Umbrella over all other tools. I found their setup to be a simpler and more manageable tool. This system simplifies daily maintenance, provides better security protection, and enhances network performance.

What do you dislike most about this product?

I had not so much to say bad about it but there are some things that I hate more and need improvement in. It is a bit complicated not to have integration with Cisco AMP. 2 Reporting I want it to be simpler to organize.

What recommendations would you give to someone considering this product?

Cisco Umbrella is a reliable solution for data monitoring and internet security. The Duo security app is simple to download from the Play Store. We also benefit greatly from its close connectivity with Meraki security appliances. . Undoubtedly, Cisco Umbrella is a solution that is simple to use and maintain.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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