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Cisco Systems

Cisco Umbrella

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cisco Umbrella
8.8 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

2
Since last award

92 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Secure Web Gateway (SWG)

91

Enablement for Security Teams

89

Zero Trust

89

Web Application and API Protection (WAAP)

87

Network Sandboxes

86

Viable Alternative VS Traditional MPLS

86

Cloud Access Security Broker (CASB)

86

Firewall as a Service (FWaaS)

84

SD-WAN

82

Remote Browser Isolation (RBI)

82

Data Analytics / BI / AI

80

Vendor Capability Ratings

Average 84

Breadth of Features

87

Business Value Created

87

Ease of Implementation

86

Ease of Customization

86

Quality of Features

86

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Ease of Data Integration

81

Availability and Quality of Training

80

Vendor Support

78

Cisco Umbrella Reviews

Lionel E.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Convinient Access System

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella has incorporated the cloud security, which is a functional structures.

What is your favorite aspect of this product?

Cisco Umbrella has the encryption option, that suits all the safety structure

What do you dislike most about this product?

Cisco Umbrella delivers functional business access plans for every users.

What recommendations would you give to someone considering this product?

Cisco Umbrella brings a resourceful access and protection avenue.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Samanta P.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Pretty powerful stability tool

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Unlike other stability tools we can mention that this one is different from others because it does not need to be configured or additional configuration on the endpoint side. In addition, it also gives a free trial which makes it possible to experience the product well.

What is your favorite aspect of this product?

What fascinates us most about this instrument is that Cisco Umbrella makes it easy to visualize and customize your guard against dangers. With Cisco Umbrella we have the possibility of carrying out the purchase on all the devices of our organization. When we have those devices enrolled in Cisco Umbrella, we have the possibility of giving content filtering to consume with our own imposed organizational policies.

What do you dislike most about this product?

We ourselves have not found fault with this instrument because with Cisco Umbrella, we have the possibility of granting content filtering, in order to be able to consume with all our own needs and also keep us safe at all times.

What recommendations would you give to someone considering this product?

One of the reasons why we can recommend this tool is because it is easy to carry out and quite powerful. Therefore, we have the possibility of recommending it to anyone who wants to use the tool.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Caring

Orpha H.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy security measures with just DNS settings

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

It is useful to be able to centrally manage only the devices under the company's control, check the number of accesses, make changes such as security locks and check the device usage rate. The user does not have to worry about security operations and simply changes the DNS to protect the network. It feels very secure to be able to secure a teleworker environment in an unprotected UTM environment. It is useful to be able to centrally manage only the devices under the company's control, check the number of accesses, make changes such as security locks and check the device usage rate.

What is your favorite aspect of this product?

In particular, it is possible to adjust various settings, such as restricting the sites that can be accessed or removing the Internet connection only for certain devices. In addition, the total number of accesses per month is also known, which is very useful for data collection. It is a cloud-based security measure, so it can be consulted from anywhere, and it is not heavy, which is very useful.

What do you dislike most about this product?

I would appreciate it if you could instantly determine if protection is disabled or not to isolate the possibility of a problem like normal antivirus software. I was worried about the introduction because I thought it was weak on security and IT but it turned out to be a great help when it was simple to implement.

What recommendations would you give to someone considering this product?

Until now, I was reassured that enterprise security was well designed with VPNs and firewalls, but with the expansion of teleworking, I thought it was necessary to protect every line. This Cisco Umbrella is cloud-based and can be protected by DNS configuration, so security protection is possible in teleworking and the administrators' working hours have been greatly reduced. With an easy-to-read administration screen and simple configuration, it is possible to filter out prohibited sites even in a non-UTM environment, and I believe it is the perfect security software in this age of increased teleworking.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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