What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Caring
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Audio Conferencing VoIP
Audio Controls
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Virtual Whiteboard
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Ahmad M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jul 2022
Fantastic product!
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Integration and devices support
What is your favorite aspect of this product?
Customer Support
What do you dislike most about this product?
Nothing all good
What recommendations would you give to someone considering this product?
Nothing all good
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ahsun J.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jul 2022
Solid but room for improvement
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
It's very basic and suited for general communication. There is nothing fancy about the application; just gets the job done. Feels reliable and robust.
What is your favorite aspect of this product?
It is super simple to use, the UI is suited for any user (basic, intermediate, advanced). Overall, a very good application for basic chat and video/group calling.
What do you dislike most about this product?
Many glitches with the tool. I often find that the audio/video settings often default or change on their own when i restart the application. I also often have audio issues and have to reconnect several times before it works properly.
What recommendations would you give to someone considering this product?
I would honestly recommend only using this product for general consumption. If you were to go down the route of using a more interactive/modern application, I would go with WebEx as it's constantly evolving.
Pros
- Trustworthy
- Client Friendly Policies
- Efficient Service
- Effective Service
Cons
- Inhibits Innovation
- Commodity Features
- Charges for Enhancements
Austin .
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2022
Cisco jabber is a top communication software.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
It is a good tool and i have been using it in my project for communication with team members. It’ terribly effective and sharing screenshots within the chat was impressive too. It facilitates me to perform higher in my professional life. The entire intergation and deployement of application is good.Cisco jabber may be a good application to use in little as well as in huge enterprises. Simple to use and help to individualise offline status.
What is your favorite aspect of this product?
The main factor I prefer concerning this app is that it helps us to call our colleagues with ease. It’s replaced the physical phone. It’ a good package for calling. Reduced licencing value once the organision uses the Cisco IP phones. Single software tool provides the whole collaboration expertise IM, web conferencing, audio and video conferencing. Cisco Jabber is simple to use and might be terribly useful for communicating between colleagues at intervals identical organization. Has categorization of contacts, so serving to within the grouping per user needs.
What do you dislike most about this product?
While using the application, it get logged off simply because of network issue. App does’nt have desktop sharing session and user can’t share file attachement. Generally the appliance changes the audio settings once new audit equipment is plugged in, that may have an effect on the incoming calls. This issue results in changing the audio settings in mid-call or disconnecting the decision to re-configure the settings.
What recommendations would you give to someone considering this product?
Cisco jabber is extremely necessary tool for team meeting and video conferencing with peoples. I powerfully advocate it to use it for professional as well as personal use tho’ it had been not free that must be kept in mind.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service