What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Feature Ratings
Vendor Capability Ratings
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ChatGPT Reviews
Anita O.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2024
Chatgpt is a useful assistant.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Chatgpt's diverse knowledge capability is the differentiating factor for me.. As an Ai tool, asides sales related activities, I have utilized chatgpt for content development purposes in diverse fields and the responses have always been helpful.
What is your favorite aspect of this product?
I like Chatgpt's support for multiple international languages and this makes it very ideal for the translation part of sales content creation. The most impressive part of Chatgpt for me though is its chat based interface, which makes the platform very intuitive. Basically, anyone who has used a chat messenger in the past will encounter no issues using Chatgpt.
What do you dislike most about this product?
Some of Chatgpt's responses turn out to be repetitive and there is the tendency to provide hallucinating responses to complex queries or questions.
What recommendations would you give to someone considering this product?
Personally, I am of the opinion that there is no running away from Chatgpt. It is an helpful assistant as far as content improvement , generation, Sales automated chatbot uses is concerned.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Alana R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Incredible product, I can't be without!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
GPT for me is unique. To date, I have not found any AI like it. <3
What is your favorite aspect of this product?
Multilingual support, ethical and bias mitigation, enhanced question-answering abilities, dynamic conversation flow, and interactive learning features.
What do you dislike most about this product?
I have nothing to declare.
What recommendations would you give to someone considering this product?
I recommend using it on a daily basis to increase your productivity.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Natasha M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2024
All professionals should give Chatgpt a look-in.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Chatgpt is very versatile and its ability to generate responses relevant to the question being asked makes it different from every other generative AI tool that I have encountered, or those that have been trialed by my team. Its ability to understand context , have coherent conversations and also learn from previous conversations had with it is simply unprecedented.
What is your favorite aspect of this product?
We have recently deployed Chatgpt for personalized customer engagement purposes and the ability of Chatgpt to personalize engagement with every single customer based on their past history with our company and even offer them personalized recommendations , is what I love about this software. Its chat based user interface is also intuitive enough that anyone who has ever used a web browser , will understand how to use the Chatgpt tool in a matter of minutes.
What do you dislike most about this product?
With Chatgpt, we have found that it takes just one complex question for the Chatbot to communicate a wrong information. Due to this , we have never relied on Chatgpt to respond or interact with customers on complex issues as it currently lacks the human-like creativity to properly address them.
What recommendations would you give to someone considering this product?
In my opinion, every team should at least give Chatgpt a look-in.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects