Centric PXM Customer Reviews 2026 | Product Information Management

What is Centric PXM?

Manage your product content at scale, get your products to market faster and deliver personalized product experiences across all touchpoints.

Company Details

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Awards & Recognition

Centric PXM won the following awards in the Product Information Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

4 Top Rated Features

2025

Product Impact
Conflict Resolution

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

Product Impact
Conflict Resolution

2023

4 Top Rated Capabilities

3 Top Rated Features

2022

Centric PXM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Centric PXM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Centric PXM?

0% Negative

5% Neutral

95% Positive

Pros

Enables Productivity
Trustworthy
Respectful
Client Friendly Policies

Feature Ratings

Average 80

Generative AI

88

Workflow and Approval Management

84

Master Record Management

84

Omni-Channel Information Delivery

83

Product Categorization & Relationships

82

Digital Asset Management

81

Role-Based Access Management

80

Data Syndication

80

Data Export

79

Advanced Search and Filtering

79

Integration

78

Vendor Capability Ratings

Average 77

Ease of IT Administration

84

Business Value Created

83

Breadth of Features

81

Quality of Features

80

Ease of Data Integration

79

Ease of Customization

78

Usability and Intuitiveness

75

Vendor Support

74

Ease of Implementation

74

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

71

Centric PXM Reviews

Saunak D.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

Powerful PIM with smart automation features

Likeliness to Recommend

8 /10

What differentiates Centric PXM from other similar products?

From what I’ve used and experienced, It stands out for its intuitive design and smooth onboarding. I found it much easier to manage complex product data compared to other platforms. Its automation and translation features significantly cut down manual effort, especially for global product rollouts. The real differentiator for me was how effortlessly it maintains consistency across multiple channels.

What is your favorite aspect of this product?

My favorite aspect of Contentserv is how effortlessly it streamlines product data management through automation. The AI-driven data enrichment and translation features really stood out—they saved me hours of manual work. I also appreciate how easy it is to maintain consistency across platforms without needing constant oversight

What do you dislike most about this product?

What I disliked most is that the initial configuration can feel overwhelming, especially if you’re not familiar with PIM systems. Some features are powerful but buried deep in the interface, which takes time to get used to. Also, occasional performance lags were noticeable when handling very large datasets

What recommendations would you give to someone considering this product?

If you're considering Contentserv, I’d recommend taking time to plan your data structure and workflows before implementation—it’ll save you a lot of effort later. Make use of their training resources early on to get comfortable with the platform. It’s a great fit for teams handling complex product data across regions, but be prepared for a learning curve in the beginning. Once set up, it delivers strong long-term efficiency

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Manohar l.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

A Powerful All in One Solution.

Likeliness to Recommend

10 /10

What differentiates Centric PXM from other similar products?

It is designed with non-technical users in mind, making it easier for marketers, product managers, to manage and enrich product content

What is your favorite aspect of this product?

It combines PIM, DAM, and Marketing Experience Management in one cloud .

What do you dislike most about this product?

If it requires advanced customizations it needs a significant developer effort.

What recommendations would you give to someone considering this product?

Ensure your team has the right mix of business users and technical staff to manage implementation and ongoing use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sukruthi d.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Feature Rich and scalable platform.

Likeliness to Recommend

10 /10

What differentiates Centric PXM from other similar products?

Unlike many PIM systems that focus solely on data consolidation, Contentserv emphasizes the entire product experience

What is your favorite aspect of this product?

My favorite aspects are It is fully cloud-native, which provides us high scalability and rapid deployment.

What do you dislike most about this product?

Compared to more established platforms like Salesforce this app ecosystem and third-party plugin support is not as vast .

What recommendations would you give to someone considering this product?

Contentserv is powerful but works best when aligned with structured data.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Events

Centric PXM

What is Centric PXM?

Company Details

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Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

Centric PXM Ratings

86 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Centric PXM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Generative AI Generate content for optimization and integration to perform product matching, categorization, or competitor analysis.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Centric PXM Reviews

Saunak D.

Powerful PIM with smart automation features

Likeliness to Recommend

Pros

Manohar l.

A Powerful All in One Solution.

Likeliness to Recommend

Pros

Sukruthi d.

Feature Rich and scalable platform.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Generative AI

Workflow and Approval Management

Master Record Management

Omni-Channel Information Delivery

Product Categorization & Relationships

Digital Asset Management

Role-Based Access Management

Data Syndication

Data Export

Advanced Search and Filtering

Integration

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training