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Broadcom

Carbon Black EDR

Composite Score
6.4 /10
CX Score
6.2 /10
Category
Carbon Black EDR
6.4 /10

What is Carbon Black EDR?

Carbon Black EDR is an incident response and threat hunting solution designed for Security Operations Center teams with offline environments or on-premises requirements. Carbon Black EDR continuously records and stores endpoint activity data so security professionals can hunt threats in real time and visualize the complete attack kill chain, using the Carbon Black Cloud’s aggregated threat intelligence.

Company Details


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Carbon Black EDR Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

81 Plan to Renew

65 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+64 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Carbon Black EDR?

19% Negative
0% Neutral
81% Positive

Pros

  • Respectful
  • Trustworthy
  • Caring
  • Client Friendly Policies

Cons

  • Less Performance Enhancing
  • Less Generous

Feature Ratings

Average 77

Mac OS support

88

Cross Platform Integration

86

Kernel Monitoring

84

Host NGFW Functionality

81

Centralized Management Portal

80

Ransomware Recovery and Removal

79

Automated Remediation

78

Cross Platform Support

74

Port and Device Control

74

System Hardening

74

Application Containment Mechanisms

70

Vendor Capability Ratings

Average 67

Product Strategy and Rate of Improvement

76

Breadth of Features

73

Vendor Support

73

Quality of Features

68

Ease of Data Integration

68

Business Value Created

68

Ease of IT Administration

66

Availability and Quality of Training

66

Ease of Customization

65

Ease of Implementation

61

Usability and Intuitiveness

58