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Broadcom

Carbon Black EDR

Composite Score
6.4 /10
CX Score
6.2 /10
Category
Carbon Black EDR
6.4 /10

What is Carbon Black EDR?

Carbon Black EDR is an incident response and threat hunting solution designed for Security Operations Center teams with offline environments or on-premises requirements. Carbon Black EDR continuously records and stores endpoint activity data so security professionals can hunt threats in real time and visualize the complete attack kill chain, using the Carbon Black Cloud’s aggregated threat intelligence.

Company Details


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Carbon Black EDR Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

81 Plan to Renew

65 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+64 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Carbon Black EDR?

19% Negative
0% Neutral
81% Positive

Pros

  • Respectful
  • Trustworthy
  • Caring
  • Client Friendly Policies

Cons

  • Less Performance Enhancing
  • Less Generous

Feature Ratings

Average 77

Mac OS support

88

Cross Platform Integration

86

Kernel Monitoring

84

Host NGFW Functionality

81

Centralized Management Portal

80

Ransomware Recovery and Removal

79

Automated Remediation

78

Cross Platform Support

74

Port and Device Control

74

System Hardening

74

Application Containment Mechanisms

70

Vendor Capability Ratings

Average 67

Product Strategy and Rate of Improvement

76

Breadth of Features

73

Vendor Support

73

Quality of Features

68

Ease of Data Integration

68

Business Value Created

68

Ease of IT Administration

66

Availability and Quality of Training

66

Ease of Customization

65

Ease of Implementation

61

Usability and Intuitiveness

58

Carbon Black EDR Reviews

Ali A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Proficient EDR tool for organization security.

Likeliness to Recommend

9 /10

What differentiates Carbon Black EDR from other similar products?

A full EDR arrangement was expected from our insurance to fulfill our digital security contract. We are as of now a VMWare/Dell shop so it checked out to get their EDR arrangement. Vmware Carbon Black Endpoint is an incredible security answer for use inside your IT framework, it safeguards against malware, infection, zero-day dangers, and substantially more. You can oversee the profiles of every resource and set their profile bookkeeping through different arrangements.

What is your favorite aspect of this product?

Vmware carbon Black Endpoint Cloud arrangement is an inconceivably vigorous and competent EDR arrangement. I value the moment malware search capacities in the admin entrance. It permits you to click a connection that contains all the danger vectors and quickly filters your whole organization for the danger. It likewise has an inside and out examination segment that you can use to follow the historical backdrop of a record to decide how it got into your organization. The standard arrangements it has inherent are solidified yet they permit you to change them for your organization's needs.

What do you dislike most about this product?

Carbon Black Cloud is a perplexing arrangement on occasion. On the off chance that you are not a full-time security administrator, the arrangement can overpower. Past the underlying arrangement and design, their help group will guide you toward their local area for replies, which can leave you disappointed. Carbon Black Cloud Endpoint will in general hinder certifiable applications and cycles even WSUS doesn't appear to have any karma at whatever point you run Windows refreshes; I figure there could be a superior execution in its coding to learn and recognize great and destructive code inside programs.

What recommendations would you give to someone considering this product?

On the off chance that you are now a Dell/VMWare client, you will love remaining in the family. Carbon Black Cloud is an exceptionally powerful EDR arrangement that has a ton of elements albeit in some cases predominantly so.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Altruistic

Wakkas A.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2023

Review of VMWare Carbon Black Endpoint

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

With the help of VMWare Carbon Black Endpoint you can protect devices from Zero day attack. Also it provides good amount of data for threat hunting and alert analysis. You can also manage USB devices as well as vulnerability management with VMWare Carbon Black Endpoint.

What do you dislike most about this product?

I noticed that VMWare Carbon Black Team need to improve customer support service little bit otherwise no issue from product side.

What recommendations would you give to someone considering this product?

Make sure to deploy product in the phase wise. Also before implementation make sure IT staffs are familiar with the product so they can easy do administration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Santosh K.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

It's a fantastic product to purchase

Likeliness to Recommend

10 /10

What differentiates Carbon Black EDR from other similar products?

Carbon Black Endpoint Detection and Response (EDR) is geared more to security operation center teams (SOC) with hybrid or on-premises environments. Unlike CB Defense, Carbon Black EDR stores endpoint activity data. This feature helps security analysts visualize the attack kill chain.

What is your favorite aspect of this product?

VMware Carbon Black App Control can provide three benefits to your organization — extreme protection, continuous compliance, and high performance. It is the perfect solution if you have data centers or critical systems that can be targeted because of valuable data.

What do you dislike most about this product?

Technical support of the product, insufficent sensor healthcheck system and product has only local authentication, no LDAP or similar.

What recommendations would you give to someone considering this product?

Currently, the market opportunity for VMware Carbon Black is very competitive and is highly influenced by the growth of endpoint security market. The endpoint security market is primarily driven by the growth of network security systems.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features