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CaptivateIQ Inc

CaptivateIQ

Composite Score
8.5 /10
CX Score
8.6 /10
Category
CaptivateIQ
8.5 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details


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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

94 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 89

Data Integration

94

Incentive Plan Designer

92

Commissions Management

92

Collaboration

87

Multi Currency

87

Incentive Dashboards

87

Adjustments & Clawbacks

86

Regulatory Compliance and Audit

85

Reporting and Analytics

82

Vendor Capability Ratings

Average 86

Ease of Customization

90

Quality of Features

89

Vendor Support

89

Business Value Created

89

Ease of Implementation

87

Ease of Data Integration

87

Availability and Quality of Training

87

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

84

Ease of IT Administration

84

CaptivateIQ Reviews

Chris M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use tool for your Commission Statement

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

Haven't used other tools prior to this.

What is your favorite aspect of this product?

Easy to use and navigate.

What do you dislike most about this product?

No issues. It gives me everything I need.

What recommendations would you give to someone considering this product?

Anyways discuss your pay structure to confirm it will be adequate for your team.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Simple to use yet detailed in every aspect

Likeliness to Recommend

9 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ is a superior product due to its simplicity in being able to be understood by all employees while providing tons of customizability and ease of use. Our company utilized it to track our incentives moving from different programs in the past, and CaptivateIQ brought the best company engagement and feedback.

What is your favorite aspect of this product?

My favorite aspect of CaptivateIQ is the ease of use and the detailed breakdown of the data that is being analyzed by our teams.

What do you dislike most about this product?

In my opinion, there is nothing I dislike about this product since it did everything that it should and did it well.

What recommendations would you give to someone considering this product?

There is a lot of features of CaptivateIQ, and our company definitely did not use them all but I would try to work with their support team to learn all of the features provided for your teams.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Angela H.

  • Role: Finance
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Very easy to use for both admin and end users!

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ allows us to easily maintain multiple commission plans for our staff, which is very important in our industry and business needs. Hands down they have one of the best Customer Support teams of any of our vendors.

What is your favorite aspect of this product?

The ease of managing commission plans and the end user experience. Specifically the ability to have management review and staff approval of statements has dramatically cut down on the amount of adjustment payouts.

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Try to be hands on with the creation of your plans in the software so that you are able to creat new plans and updates to your plans. Use their Knowlege Center as it is very robust and helpful. Lastly, set up monthly meeting with your Customer Success Team. They do a phenominal job of community updates and answering questions you have during these meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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