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CaptivateIQ Inc

CaptivateIQ

Composite Score
8.5 /10
CX Score
8.6 /10
Category
CaptivateIQ
8.5 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details


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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

94 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 89

Data Integration

94

Incentive Plan Designer

92

Commissions Management

92

Collaboration

87

Multi Currency

87

Incentive Dashboards

87

Adjustments & Clawbacks

86

Regulatory Compliance and Audit

85

Reporting and Analytics

82

Vendor Capability Ratings

Average 86

Ease of Customization

90

Quality of Features

89

Vendor Support

89

Business Value Created

89

Ease of Implementation

87

Ease of Data Integration

87

Availability and Quality of Training

87

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

84

Ease of IT Administration

84

CaptivateIQ Reviews

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Features are easy to use

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ayro P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Product with clear oversight of payouts

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ leaves nothing up to guessing. Everything is laid out clearly and it's very easy to use and understand.

What is your favorite aspect of this product?

I'm very much favor how they software is set up. Nothing is distracting and everything shown is valuable.

What do you dislike most about this product?

I don't dislike anything about the product, but some data points can get a bit clustered depending on how much is there.

What recommendations would you give to someone considering this product?

I would recommend getting the product for sure, but depending on your payout structure at your company, the layout might not be as clear to you as it is to me, so definitely still do your research.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Security Protects

Kyle R.

  • Role: Finance
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Manual process became more automated & simple

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

Many of the tasks that used to take me hours and hours to do each week, can now be automated by this commission software. CaptivateIQ has been incredibly helpful in making our commission deadlines much more manageable, especially at a company like ours that is growing so rapidly. Also, the number of human errors that CaptivateIQ has reduced is countless.

What is your favorite aspect of this product?

The ability to update information in CaptivateIQ and have it work so well with our data in Salesforce has been a huge contribution.

What do you dislike most about this product?

It's been a difficult learning curve since I only took one IT class in college. That must be the case though with any commission software, unless someone is very experienced in the industry. However, Cory Crowther has been so helpful in guiding us step-by-step through this entire process. I think the layout could a tiny bit more user-friendly, but it's also taking hours and hours off my plate so I can't complain about that much.

What recommendations would you give to someone considering this product?

The most important aspect here is patience and to have an open mind.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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