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CaptivateIQ Inc

CaptivateIQ

Composite Score
8.1 /10
CX Score
8.2 /10
Category
CaptivateIQ
8.1 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details


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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
12% Neutral
86% Positive

Pros

  • Reliable
  • Efficient Service
  • Fair
  • Acts with Integrity

Feature Ratings

Average 87

Data Integration

92

Commissions Management

91

Incentive Plan Designer

88

Multi Currency

87

Collaboration

87

Adjustments & Clawbacks

86

Incentive Dashboards

83

Regulatory Compliance and Audit

82

Reporting and Analytics

80

Pre-Built Incentive Plans

42

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of Customization

87

Ease of Implementation

87

Business Value Created

86

Ease of Data Integration

86

Quality of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Breadth of Features

83

Usability and Intuitiveness

81

CaptivateIQ Reviews

Maja B.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Good tool for big teams

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

Very easy to learn

What is your favorite aspect of this product?

Great communication tool for raising queries

What do you dislike most about this product?

Not particularly customisable

What recommendations would you give to someone considering this product?

Definitely try it - better than others that I've seen

Hafiz B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Affordable, intelligent way to pay the sales team

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

Powerful commission software that helps monitor sales rep’s performance with in-depth details. It is powerful but simple solution to manage compensation plans without much hassle.

What is your favorite aspect of this product?

The enriched dashboard helps track a myriad of numbers, data and finances. It makes makes the process of calculating payments more accurate and efficient.

What do you dislike most about this product?

Sales compensation software can only be effective if it is user-friendly. CaptivateIQ is potentially capable of boosting the quality of output without too much difficulty.

What recommendations would you give to someone considering this product?

The price of CaptivateIQ is reasonable and worthwhile and it also offers reliable support services to prevent downtime every time your teams encounter technical problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zahedur T.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Robust dashboard for commission forecast

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

The portal’s transparency ensures team members know how they’re generating sales and what they can expect in terms of commission. Management has access to their own portal, allowing for a high overview of performance reports.

What is your favorite aspect of this product?

Tracking commissions and sales is possible through a set of dashboards for sales reps, managers and administrators. The dashboard allows for detailed audits, commission calculation, real-time CRM integration.

What do you dislike most about this product?

While the business will have to spend money and resources on the CaptivateIQ, revenue is increased and sales goals reached. Several steps are needed to build a robust commission plan for teams of different sizes.

What recommendations would you give to someone considering this product?

Great solution to give sales reps their own portals and managers their own portals. The rep can see all updates in real-time when they close deals to understand what they will receive as commissions depending on the goals achieved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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