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CaptivateIQ Inc

CaptivateIQ

Composite Score
8.5 /10
CX Score
8.6 /10
Category
CaptivateIQ
8.5 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details


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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

94 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 89

Data Integration

94

Incentive Plan Designer

92

Commissions Management

92

Collaboration

87

Multi Currency

87

Incentive Dashboards

87

Adjustments & Clawbacks

86

Regulatory Compliance and Audit

85

Reporting and Analytics

82

Vendor Capability Ratings

Average 86

Ease of Customization

90

Quality of Features

89

Vendor Support

89

Business Value Created

89

Ease of Implementation

87

Ease of Data Integration

87

Availability and Quality of Training

87

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

84

Ease of IT Administration

84

CaptivateIQ Reviews

Conner F.

  • Role: Operations
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Scalable tool allowing for complete confidence

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

As I haven't used other products I can't say what CIQ does better than them. What I can speak to is that each feature that it provides is well thought out and you can tell they listened to what customer needs are rather than creating software that is what they think companies should do. Each product allows for efficiency gains and confidence as it is accurate.

What is your favorite aspect of this product?

My favorite features are the approval process and inquiry management. The two combined allow for confidence that commissions have been executed correctly.

What do you dislike most about this product?

Not being able to customize the colors to make it align with our company colors

What recommendations would you give to someone considering this product?

Allow yourself some time to learn how to use the product but if you are familiar with Excel you have nothing really to worry about.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael D.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great product

Likeliness to Recommend

9 /10

What differentiates CaptivateIQ from other similar products?

low total cost of ownership.

What is your favorite aspect of this product?

Feels like excel which I love.

What do you dislike most about this product?

User management can be painful at times, but getting better.

What recommendations would you give to someone considering this product?

If you love excel but its getting to complex to manage comp through, this is the tool for you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Maggie W.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

The support and responsiveness of the CIQ team as well as the ongoing product feature updates.

What is your favorite aspect of this product?

Visibility and transparency features available to share with end users as well as the ability to customize plans easily.

What do you dislike most about this product?

Reporting features could be improved to be more user friendly

What recommendations would you give to someone considering this product?

CaptivateIQ is a life saver for managing commissions. The support of the CIQ team is top notch during and after implementation. CIQ has saved our team a lot of time by allowing us to automate commissions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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