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Instructure

Canvas

Composite Score

8.6 /10

CX Score

8.9 /10

292 Reviews Write a Review

What is Canvas?

Whether your programs are designed for individuals or entire organizations, Canvas is your trusted partner in delivering impactful learning experiences. With Canvas, easily create, deliver, and sell courses, track progress with robust analytics, and seamlessly issue credentials. The platform combines self-paced lessons, live seminars, simulations, and more in a seamless online experience tailored for working adults.

Company Details

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Canvas Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canvas?

2% Negative

6% Neutral

92% Positive

Pros

Fair
Reliable
Trustworthy
Respectful

Feature Ratings

Average 82

Online Learning

Content Management

Course Management

Assessments and Quizzes

Content Creation

Gradebook

Instructor Led Training

Analytics and Reporting

Student Collaboration

Classroom Management

AI capabilities for personalized learning and grading

Vendor Capability Ratings

Average 80

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

Learning Management - Enterprise

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Canvas Reviews

Michelle p.

Role: Student Academic
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Ray B.

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Easy to Remember

Likeliness to Recommend

10 /10

What differentiates Canvas from other similar products?

It’s ease of use.

What is your favorite aspect of this product?

It means I am facilitating learning!

What do you dislike most about this product?

Sometimes it is difficult to use.

What recommendations would you give to someone considering this product?

Be patient and watch as many training videos as possible or attend workshops.

Pros

Trustworthy
Unique Features
Effective Service
Fair

Cons

Vendor's Interest First
Less Generous

Elizabeth F.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Very intuitive

Likeliness to Recommend

8 /10

What differentiates Canvas from other similar products?

Ease of use, larger number of features

What is your favorite aspect of this product?

Intuitive design

What do you dislike most about this product?

Students have difficulty viewing teacher annotations/comments on assignment submissions

What recommendations would you give to someone considering this product?

Easy-to-use interface, reliable support

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Cons

Less Performance Enhancing
Less Productive
Commodity Features

How We Deliver

Events

Canvas

What is Canvas?

Company Details

Need Assistance?

Canvas Ratings

87 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Canvas?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Online Learning Includes course exercises, discussion boards, and evaluations.

Content Management Includes collaboration, check-in/check-out, and version control.

Course Management Includes course descriptions, course requirements, and materials.

Assessments and Quizzes Includes time and attempt limits, question banks, block progression, and certificates.

Content Creation Provides tools for creating content to be used and shared on the platform.

Gradebook Includes an individual's marks, progress, and overall appraisal.

Instructor Led Training Includes content and training materials in a virtual or a physical setting.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Student Collaboration Includes ability to view, share, and direct work between co-workers and students in or near real-time.

Classroom Management Includes a combination of class materials, learning objectives, and tasks in a classroom.

AI capabilities for personalized learning and grading Use of generative AI and natural language processing (NLP) to support students in learning and educators in grading

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Learning Management - Enterprise

Canvas Reviews

Michelle p.

Likeliness to Recommend

Pros

Ray B.

Easy to Remember

Likeliness to Recommend

Pros

Cons

Elizabeth F.

Very intuitive

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Online Learning

Content Management

Course Management

Assessments and Quizzes

Content Creation

Gradebook

Instructor Led Training

Analytics and Reporting

Student Collaboration

Classroom Management

AI capabilities for personalized learning and grading

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training