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Canvas Logo Award Winner Product Badge
Canvas Logo Award Winner Product Badge
Instructure

Canvas

Composite Score
8.5 /10
CX Score
8.6 /10
Category
Canvas
8.5 /10

What is Canvas?

Canvas is the 21st Century LMS. Adaptable. Reliable. Customizable. Easy to use. Mobile. Time-saving. And, perhaps most importantly, it gets used. That’s because it’s designed to get out of your way, to let you do your thing. Every last feature, every last interface is crafted to save you time and effort and to make teaching and learning easier.

Company Details


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Canvas Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canvas.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canvas?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Respectful

Feature Ratings

Average 82

Online Learning

84

Course Management

83

Content Management

82

Content Creation

82

Gradebook

81

Assessments and Quizzes

81

Instructor Led Training

80

Classroom Management

80

Analytics and Reporting

79

Student Collaboration

77

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Business Value Created

82

Quality of Features

81

Usability and Intuitiveness

80

Breadth of Features

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Vendor Support

77

Availability and Quality of Training

76

Ease of Customization

76

Canvas Reviews

Kevin O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Solid platform no issues so far

Likeliness to Recommend

6 /10

What differentiates Canvas from other similar products?

It’s not super different than blackboard but I like the color scheme and discussion boards better than any other

What is your favorite aspect of this product?

The color scheme by far I like the red and white

What do you dislike most about this product?

The modules and side tabs can be confusing to new users

What recommendations would you give to someone considering this product?

Use the tutorial to figure it out cause it is a little different

Pros

  • Acts with Integrity
  • Over Delivered
  • Helps Innovate
  • Reliable

Cons

  • Commodity Features
  • Leverages Incumbent Status
  • Slower Product Innovation

Bolaji O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Good product but still needs improvement

Likeliness to Recommend

8 /10

What differentiates Canvas from other similar products?

Their editing tools

What is your favorite aspect of this product?

The ease to use

What do you dislike most about this product?

The grading system

What recommendations would you give to someone considering this product?

To improve on the grading functionality

Pros

  • Helps Innovate
  • Inspires Innovation
  • Fair
  • Altruistic

Eva S.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Not as user friendly for the large platform it i.

Likeliness to Recommend

6 /10

What differentiates Canvas from other similar products?

Canvas seems different than other similar products because it's interface and structure are compatible for k-12 education, higher education and even state testing. It is usable in different sectors, which is nice because you don't need to learn a different system.

What is your favorite aspect of this product?

My favorite aspect of canvas is that I am able to manage different courses on the same platform without have to re-log in or out. I like the simplicity associated with the access to my courses, quizzes and data.

What do you dislike most about this product?

What I truly dislike about the product is that it is so glitchy when it comes to uploading videos. Not only does it take many minutes to upload one video, but it also sometimes will not accept your videos and will require you to record directly onto their platform, which can be tedious.

What recommendations would you give to someone considering this product?

I would recommend you take your time learning to navigate through the courses you are signed up for. Make sure you know how to take quizzes and assessments and make sure you are careful when submitting quizzes because there were many times when a test was submitted with just putting the arrow over the button. It is very sensitive when it comes to submitting assessments.

Pros

  • Trustworthy
  • Fair
  • Efficient Service
  • Effective Service

Cons

  • Less Performance Enhancing
  • Less Inspiring
  • Under Delivered

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