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Canto Digital Asset Management Logo
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Canto

Canto Digital Asset Management

Composite Score
7.5 /10
CX Score
7.5 /10
Category
Canto Digital Asset Management
7.5 /10

What is Canto Digital Asset Management?

Canto Digital Asset Management (DAM) software organizes digital media such as images, videos and documents. DAM secures files, manages copyrights and handles permissions. It’s a company-wide content storage system that boosts sharing, maintains brand consistency and reduces time-consuming hunts for digital assets.

Company Details


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Awards & Recognition

Canto Digital Asset Management won the following awards in the Digital Asset Management category

Canto Digital Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canto Digital Asset Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canto Digital Asset Management?

5% Negative
12% Neutral
83% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 80

Digital Asset Sharing

85

Digital Asset Findability

83

Manage / Administration of Metadata

82

Workflow and Approval Management

81

Content Capture

81

Permissions and Access Right Management

81

Intelligent Indexing

80

Version Management

80

Collaboration

79

In System Content Views

78

Cloud Offering

78

Vendor Capability Ratings

Average 78

Ease of Implementation

81

Vendor Support

80

Breadth of Features

79

Availability and Quality of Training

79

Usability and Intuitiveness

79

Ease of IT Administration

78

Business Value Created

78

Ease of Data Integration

78

Ease of Customization

78

Product Strategy and Rate of Improvement

75

Quality of Features

75

Canto Digital Asset Management Reviews

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Affordable and Powerful Solution For Digital Asset

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Fair

Cons

  • Commodity Features
  • Slower Product Innovation

Sarah R.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Great to use, until you need to cancel

Likeliness to Recommend

7 /10

What differentiates Canto Digital Asset Management from other similar products?

Canto is a great photo, video, and document management system, but the customer service leaves room for improvement, especially when dealing with billing.

What is your favorite aspect of this product?

Sharing photos externally is simple and easy to use, and allows for multiple controls to ensure content security.

What do you dislike most about this product?

Our company recently made the decision to close our account with Canto, and closing with them has been a nightmare. They have made the exiting process extremely time consuming and difficult, and has even gone so far as to charge a new invoice an old card we requested to no longer be on file with them. If we ever had planned to come back to Canto while our company grows, that is now off of the table. Make sure if you are joining on with Canto that you intend to stay with them forever.

What recommendations would you give to someone considering this product?

Make sure you really see Canto as the #1 in this area for your company needs, as it is a big challenge to close out once you have an account with them.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Charges for Enhancements
  • Less Effective Service

Jeff M.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Pricey But Worth Every Penny

Likeliness to Recommend

8 /10

What differentiates Canto Digital Asset Management from other similar products?

Canto is above and beyond any digital storage management system that we have seen or worked with. The UI is simple, robust with features, and easy to use. The Canto staff does an amazing job training, and they've quickly supported us when we needed. Overall this system is a complete catch all for the needs of our company in regards to storing and managing digital assets.

What is your favorite aspect of this product?

The UI is very well done and so easy to use!

What do you dislike most about this product?

The cost. Canto knows they have a great system and they charge a lot of money for it. But, once you bite the bullet, you see that it's totally worth it.

What recommendations would you give to someone considering this product?

Go through an extended demo with their sales team first and see ALL of the features this platform has to offer. That will help offset the mindset when it comes to cost.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Generous
  • Vendor's Interest First

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