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BulkSMS.com

BulkSMS

7.4 /10
Category
BulkSMS
7.4 /10

What is BulkSMS?

BulkSMS is a SMS messaging service provider offering two-way SMS communication services straight from your internet enabled device. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

Company Details


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BulkSMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BulkSMS.

89 Likeliness to Recommend

92 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BulkSMS?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 78

Text Messaging

87

Application Integration

85

Scheduled Messaging

83

Communication Archive

80

Social Media Marketing Management

78

Surveys Feedback

78

Mobile Marketing Management

77

Opt-in

75

Marketing Analytics

67

Loyalty Promotions Management

67

Mobile Payments

67

Vendor Capability Ratings

Average 77

Vendor Support

83

Ease of Implementation

82

Ease of Data Integration

82

Ease of IT Administration

81

Business Value Created

80

Quality of Features

77

Usability and Intuitiveness

76

Breadth of Features

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

72

Ease of Customization

64

BulkSMS Reviews

Denver B.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Great product with easy integration

Likeliness to Recommend

10 /10

What differentiates BulkSMS from other similar products?

Ease of use, easy integration with own software applications, great cost.

What is your favorite aspect of this product?

The easy integration options.

What do you dislike most about this product?

There is no downside for me with this product.

What recommendations would you give to someone considering this product?

The team behind the product have provided multiple ways to use it, from online, to downloadable app to integration with inhouse applications. Find the method that suits you and run with that one.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Scott N.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Test and configure carriers for best results.

Likeliness to Recommend

8 /10

What differentiates BulkSMS from other similar products?

Easy to manage/implement mass SMS communications tool

What is your favorite aspect of this product?

Ease of configuration

What do you dislike most about this product?

Issues with SMS delivery on a per carrier basis requiring configuration edits for compatibility

What recommendations would you give to someone considering this product?

Purchase a small block of credits and thoroughly test before any large commitments

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Diketso S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

great for announcement and marketing

Likeliness to Recommend

7 /10

What differentiates BulkSMS from other similar products?

It stores contacts in their server and you are able to come back and send messages without uploading contacts again

What is your favorite aspect of this product?

Safety storage for a long period and SMS credits that do not expire.

What do you dislike most about this product?

I can't integrate it to third-party applications for easy contact uploading

What recommendations would you give to someone considering this product?

It is a great product and affordable for marketing and announcement if you have a large number of contact databases.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Enables Productivity

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