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BulkSMS.com

BulkSMS

Composite Score
7.4 /10
CX Score
7.6 /10
Category
BulkSMS
7.4 /10

What is BulkSMS?

BulkSMS is a SMS messaging service provider offering two-way SMS communication services straight from your internet enabled device. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

Company Details


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BulkSMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BulkSMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

92 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BulkSMS?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 78

Text Messaging

87

Application Integration

85

Scheduled Messaging

83

Communication Archive

80

Social Media Marketing Management

78

Surveys Feedback

78

Mobile Marketing Management

77

Opt-in

75

Marketing Analytics

67

Loyalty Promotions Management

67

Mobile Payments

67

Vendor Capability Ratings

Average 77

Vendor Support

83

Ease of Implementation

82

Ease of Data Integration

82

Ease of IT Administration

81

Business Value Created

80

Quality of Features

77

Usability and Intuitiveness

76

Breadth of Features

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

72

Ease of Customization

64

BulkSMS Reviews

Ankur G.

  • Role: Student Academic
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Best SMS MARKETING product

Likeliness to Recommend

9 /10

What differentiates BulkSMS from other similar products?

The oldest product which has amazon SMS campaign management and one can generate reports efficiently

What is your favorite aspect of this product?

Favorite aspect is scheduling messages to users specific to the user time zones as well

What do you dislike most about this product?

Nothing much to dislike about the product, it provides easy solution for communication with good opening rate

What recommendations would you give to someone considering this product?

Its easy to use and cost friendly as well one should definitely try to improve SMS Marketing

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Caring

Paul M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use, fair priced

Likeliness to Recommend

8 /10

What differentiates BulkSMS from other similar products?

We've not tried other sms providers- researched bulk sms, went with them, been great since

What is your favorite aspect of this product?

Ease of use- web or desktop app, simple even for the simplest simpleton

What do you dislike most about this product?

nothing comes to mind

What recommendations would you give to someone considering this product?

try it, you might like it!

Pros

  • Effective Service
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Mogomotsi M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

It’s quite an easy to use system

Likeliness to Recommend

8 /10

What differentiates BulkSMS from other similar products?

It’s simple to use and easy to train others on how to use it.

What is your favorite aspect of this product?

Sending personalised messages and uploading of spreadsheets

What do you dislike most about this product?

Not sending messages to all recipients and yet crediting us

What recommendations would you give to someone considering this product?

To try it out especially for marketing and communication to large groups of people immediately

Pros

  • Continually Improving Product
  • Efficient Service
  • Helps Innovate
  • Trustworthy

Cons

  • Vendor's Interest First
  • Under Delivered
  • Less Friendly Negotiation

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