What is BulkSMS?
BulkSMS is a SMS messaging service provider offering two-way SMS communication services straight from your internet enabled device. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
92 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BulkSMS?
Pros
- Enables Productivity
- Effective Service
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Text Messaging
Application Integration
Scheduled Messaging
Communication Archive
Social Media Marketing Management
Surveys Feedback
Mobile Marketing Management
Opt-in
Marketing Analytics
Loyalty Promotions Management
Mobile Payments
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
BulkSMS Reviews
Jayendra P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates BulkSMS from other similar products?
Global coverage: BulkSMS has direct connections with more than 800 mobile network operators in over 200 countries, giving businesses the ability to reach customers virtually anywhere in the world. Easy-to-use platform: The BulkSMS platform is user-friendly and straightforward, making it easy for businesses of all sizes to create, send, and track their SMS marketing campaigns.
What is your favorite aspect of this product?
High open and response rates: SMS messages have an incredibly high open rate (98%) and response rate (45%), making it an effective way to reach and engage with customers. Cost-effective: SMS marketing is relatively low-cost compared to other forms of marketing, making it an accessible option for small and medium-sized businesses.
What do you dislike most about this product?
Limited messaging options: While SMS is an effective way to reach customers, it may not be the most suitable or effective channel for all types of messages or campaigns.
What recommendations would you give to someone considering this product?
Understand your audience: Before using BulkSMS, make sure you have a clear understanding of your target audience and their communication preferences. SMS may not be the most effective channel for all audiences or types of messages. Set clear goals: Determine what you want to achieve with your SMS marketing campaigns and set clear goals and metrics to measure success. Plan your campaigns: Plan your campaigns in advance, including message content, timing, and frequency. This will help ensure that your messages are relevant, timely, and effective.
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Saves Time
Ondřej W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Let your customers know via SMS!
Likeliness to Recommend
What differentiates BulkSMS from other similar products?
I bet there are dozens of applications that provides SMS marketing or automatization, but we use only BulkSMS. We use it mainly toto interact and inform customers about their orders being prepared or ready to get picked up. We have a custom API modul connected to our e-shop platform and it just works perceftly
What is your favorite aspect of this product?
Mainly that it does what is says for a cheap price. It delivers SMS that we need with no problems, easy to use administration, cool statistics and it just works!
What do you dislike most about this product?
Once you hit zero credits, it wont send any SMS, we had a few times misscomunication and we forgot to top up the credit and after 3-5 days we did it and every SMS that was in not sent was afterwards sent all at once which was a bit confusing for customers, but we added more emails and phone numbers to get noticed before it runs out again and its looks good so far
What recommendations would you give to someone considering this product?
If you are looking for a cheap, reliable, easy to use SMS app, give this a chance :)
Pros
- Reliable
- Enables Productivity
- Respectful
- Altruistic
Peter d.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2022
Easy to use, good value, very helpful.
Likeliness to Recommend
What differentiates BulkSMS from other similar products?
Readily available and cost-effective.
What is your favorite aspect of this product?
Easy to use, allows grouping, not too expensive.
What do you dislike most about this product?
No customisation.
What recommendations would you give to someone considering this product?
Work out how to upload your spreadsheets, to make life easy.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
