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Buildertrend Solutions

Buildertrend

Composite Score

7.4 /10

CX Score

7.3 /10

19 Reviews Write a Review

What is Buildertrend?

BuilderTREND brings your whole building world together in one powerful cloud system, designed especially for custom builders & remodelers. Buildertrend construction management platform empowers contractors to take control of projects and bring efficiency, organization and seamless communication to every aspect of their business.

Company Details

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Awards & Recognition

Buildertrend won the following awards in the Construction Management category

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2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

2 Top Rated Features

2022

Buildertrend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Buildertrend.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

8
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Buildertrend?

0% Negative

23% Neutral

77% Positive

Pros

Efficient Service
Effective Service
Saves Time
Respectful

Cons

Charges for Enhancements
Less Friendly Negotiation
Leverages Incumbent Status

Feature Ratings

Average 82

Communication Management

Collaboration

Project Management

Document Management

Scheduling

Workflow Management

Task Management

Budget Management

Resource Planning

Analytics and Reporting

Risk and Fraud Assessment

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Business Value Created

Vendor Support

Quality of Features

Ease of Customization

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Buildertrend Reviews

David B.

Role: Vendor Management
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Quality product with top notch support

Likeliness to Recommend

9 /10

What differentiates Buildertrend from other similar products?

Product support and staff

What is your favorite aspect of this product?

Collaboration and organization

What do you dislike most about this product?

Cost is too high and frequent changes are not always for the better

What recommendations would you give to someone considering this product?

Be prepared to commit fully to the software or you won't realize the value as the software is not inexpensive

Pros

Respectful
Transparent
Helps Innovate
Continually Improving Product

Cons

Commodity Features
Vendor Friendly Policies
Charges for Enhancements

Savannah W.

Role: Sales Marketing
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Fantastic Product for Construction Management

Likeliness to Recommend

10 /10

What differentiates Buildertrend from other similar products?

This system includes a CRM system, allowing you to nurture and convert leads in one place. It seamlessly integrates with the construction management tool, featuring a customer portal for design approvals and progress reports.

What is your favorite aspect of this product?

My favorite aspect of Buldertrend is that it is easy to learn, and simple, I absolutely love Buldertrend for its user-friendly interface, streamlined efficiency,

What do you dislike most about this product?

The CRM system is effective, but imagine how much more efficient we could be with just a few enhancements. It already gets the job done, but with a little extra oomph, it could really take us to the next level!

What recommendations would you give to someone considering this product?

It is worth the price and will make the client's experience a professional one!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amanda G.

Role: Sales Marketing
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Easy to Use Builder Solution for Small Firms

Likeliness to Recommend

8 /10

What differentiates Buildertrend from other similar products?

Buildertrend is easy to manage for smaller organizations that don't have large IT teams and easy to implement to maintain client/customer information.

What is your favorite aspect of this product?

I love the integrated CRM functionality of the system that allows end users to quickly report problems and see documentation all in one place. It also easy to transfer a project from an active job site to a close out and know exact warranty dates without transferring between different systems.

What do you dislike most about this product?

The initial implementation and set up of all the various vendors, products, clients, etc. was a bit overwhelming for a company that did not have a dedicated data entry or transition person.

What recommendations would you give to someone considering this product?

I would highly recommend Buildertrend to anyone looking for a single source platform to guide schedules, project management, and client relations.

Pros

Enables Productivity
Respectful
Transparent
Helps Innovate

How We Deliver

Buildertrend

What is Buildertrend?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Buildertrend Ratings

87 Likeliness to Recommend

1 Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

8 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Buildertrend?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Communication Management Includes verbal and non-verbal information sharing, multiple languages, and a goal-oriented objective.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Project Management Includes support for elements of individual project management such as phase, task, resource, duration and budget, with Gantt and WBS views.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Resource Planning Includes the ability to see which resources have capacity, assign projects and tasks, and to level assignments according to resource schedules and shifts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Buildertrend Reviews

David B.

Quality product with top notch support

Likeliness to Recommend

Pros

Cons

Savannah W.

Fantastic Product for Construction Management

Likeliness to Recommend

Pros

Amanda G.

Easy to Use Builder Solution for Small Firms

Likeliness to Recommend

Pros

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Title

1
Since last award

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Feature Ratings

Communication Management

Collaboration

Project Management

Document Management

Scheduling

Workflow Management

Task Management

Budget Management

Resource Planning

Analytics and Reporting

Risk and Fraud Assessment

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Business Value Created

Vendor Support

Quality of Features

Ease of Customization

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement