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BST Global

BST11

Composite Score

8.1 /10

CX Score

8.2 /10

61 Reviews Write a Review

What is BST11?

BST11 ERP gets project managers and teams out of Excel and into the AEC industry’s first consumer-grade, project-driven and collaborative ERP solution. Gain a live 360° view of all aspects of your business — projects, people, performance and more — to better guide project and business decisions.

Company Details

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Awards & Recognition

BST11 won the following awards in the Enterprise Resource Planning - Midmarket category

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1 Top Rated Capabilities

0 Top Rated Features

2025

1 Top Rated Capabilities

0 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Conflict Resolution

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

0 Top Rated Features

2022

BST11 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BST11.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

7
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

9
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BST11?

2% Negative

13% Neutral

85% Positive

Pros

Respectful
Trustworthy
Caring
Reliable

Feature Ratings

Average 82

Governance Risk and Compliance

Accounting and Financial Management

Supply Chain Management

Industry Specific Capabilities

BI and Performance Management

Service Management

Analytics and Reporting

Job and Project Management

Procurement Management

Customer Relationship Management

Human Capital Management

Vendor Capability Ratings

Average 80

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

BST11 Reviews

Role: Consultant
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2021

no response

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Inspires Innovation

Corne R.

Role: Finance
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Well designed and technically astute product

Likeliness to Recommend

9 /10

What differentiates BST11 from other similar products?

Good quality support framework and attention to detail from support teams.

What is your favorite aspect of this product?

The well-designed back-end and audit tracking and BI Cubes work very well.

What do you dislike most about this product?

The front end is becoming outdated. BST needs to be fully web-enabled, which allows staff that are working remotely to access projects, timesheets, Inquiries etc. from a mobile device.

What recommendations would you give to someone considering this product?

Have a clear roadmap of what the company-wide implication and future needs may be. Consider business needs for integration with other systems like CRM and HRIS and how this will be implemented.

Pros

Reliable
Trustworthy
Respectful
Fair

Cons

Slower Product Innovation

Noelani B.

Role: C-Level
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Gets the job done. Good tools.

Likeliness to Recommend

10 /10

What differentiates BST11 from other similar products?

The support staff is great and the product is solid.

What is your favorite aspect of this product?

Digitalized processes and authorizations.

What do you dislike most about this product?

Not being able to map overhead expenses to multiple approvers.

What recommendations would you give to someone considering this product?

Don't try to customize from the start.

Pros

Trustworthy
Caring
Respectful
Client Friendly Policies

How We Deliver

Events

BST11

What is BST11?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

BST11 Ratings

91 Likeliness to Recommend

7 Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

9 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love BST11?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

BST11 Reviews

no response

Likeliness to Recommend

Pros

Corne R.

Well designed and technically astute product

Likeliness to Recommend

Pros

Cons

Noelani B.

Gets the job done. Good tools.

Likeliness to Recommend

Pros

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Schedule Your Call

7
Since last award

9
Since last award

Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Supply Chain Management

Industry Specific Capabilities

BI and Performance Management

Service Management

Analytics and Reporting

Job and Project Management

Procurement Management

Customer Relationship Management

Human Capital Management

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization