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DX NetOps Logo
DX NetOps Logo
Broadcom

DX NetOps

Composite Score
7.2 /10
CX Score
7.3 /10
Category
DX NetOps
7.2 /10

What is DX NetOps?

Get unified, scalable AI-driven network triage and automation for traditional, SDN and cloud networks

Company Details


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DX NetOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DX NetOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

2
Since last award

91 Plan to Renew

4
Since last award

71 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DX NetOps?

1% Negative
12% Neutral
87% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Security Protects

Feature Ratings

Average 79

Operational Dashboard

81

Network Performance Management

80

Network Reporting

79

Network Compliance Management

78

Traffic Monitoring

78

Network Mapping

78

Network Analytics

77

Network Environment Monitoring

76

Network Configuration Management

76

Network Quality of Service

76

Vendor Capability Ratings

Average 74

Ease of Implementation

79

Ease of Data Integration

79

Business Value Created

78

Breadth of Features

76

Usability and Intuitiveness

74

Quality of Features

73

Vendor Support

72

Ease of IT Administration

72

Availability and Quality of Training

72

Ease of Customization

71

Product Strategy and Rate of Improvement

71

DX NetOps Reviews

Fatema S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Powerful Network Monitoring for Large Environments

Likeliness to Recommend

8 /10

What differentiates DX NetOps from other similar products?

It provides deep visibility across routers, switches, and infrastructure, which helps teams quickly identify performance issues in complex enterprise networks.

What is your favorite aspect of this product?

The scalability is the most impressive part, as it can monitor thousands of devices while still providing detailed performance insights and stable monitoring.

What do you dislike most about this product?

The initial setup and configuration can be a bit complex, especially for teams that are new to the platform.

What recommendations would you give to someone considering this product?

Make sure to plan the deployment properly and allocate time for configuration and tuning.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Client Friendly Policies

mihir V.

  • Role: Human Resources
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

A Scalable Network Monitoring Solution Provider.

Likeliness to Recommend

7 /10

What differentiates DX NetOps from other similar products?

ensuring the peak performance and dependability of our core network infrastructure is crucial. The system plays a key role in actively overseeing network performance, notifying us of any irregularities or issues, and delivering comprehensive insights via its reporting and analytics capabilities.

What is your favorite aspect of this product?

Scalability - excellent for small and medium enterprise customer Easy to use - for the operators, the training is very simple and intuitive Always tries to be up to date - supports latest network trends like SDN or SDWA.

What do you dislike most about this product?

Technical support needs to be better. They need to be more knowledgeable and responsive.

What recommendations would you give to someone considering this product?

It's solving so many problems it's hard to imagine going a day without leaning heavily on it to get work done. Initially our objective was observability but now were are using it for things like development, monitoring and problem tracking.

Pros

  • Reliable
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Fair
  • Less Generous

Sandip K.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Modern Network Monitoring Solution

Likeliness to Recommend

10 /10

What differentiates DX NetOps from other similar products?

Support Wide- range of devices, Easy and intuitive UI navigations, AI based fault monitoring (early alarming) Customizations capabilities, Supporting Direct device configuration from console.

What is your favorite aspect of this product?

AIOps compatibility, the Spectrum Alarm Notification Manager. It allows you to produce notifications based on certain things that are happening. Each SANM notification runs as its own individual process. If one SANM notification stopped working for some reason, it wouldn't affect all the other ones. That's a really good feature as well.

What do you dislike most about this product?

If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer, and probably a separate OneClick Console. You would almost need a separate instance of the tool running for each customer. Whereas other tools have multi-tenancy built-in, out-of-the-box, and you can stand up one instance of the tool. They should definitely try to change that to make it multi-tenancy-friendly because it's not at all.

What recommendations would you give to someone considering this product?

I would definitely recommend it. With any tool, you want to do a proof of concept, but it's a great tool for fault management. Also, understand the caveats: that it's not the most scalable tool and it's not very multi-tenant friendly. Aside from that, it's rock-solid in terms of how it does fault management. That's something that you really can't beat.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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