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What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Trustworthy
- Transparent
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
SPAM Compliance
Segmentation
Basic Reporting and Analytics
Campaign Management
Text Messaging
Content Authoring
A/B Testing
Mobile Optimized
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
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Brevo Reviews
Marco C.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Apr 2022
Exceptional alternative to Mailchimp
Likeliness to Recommend
What differentiates Brevo from other similar products?
You can find countless mail marketing tools on the market. Sendinblue is a solid solution with a very complete documentation, tutorials and even a full-fledged training course for all clients. Their support team is knowledgeable and quick to respond to queries.
What is your favorite aspect of this product?
The marketing automation module is easy to use, thanks to its drag and drop interface. As a UE business, I also especially appreciate the GDPR compliance and special attention to this very important legal aspect.
What do you dislike most about this product?
There aren't many mail templates to choose from. I'd also appreciate more guidance in defining automations, but this is a part of Sendinblue paid offering, so I can't really complain.
What recommendations would you give to someone considering this product?
If you're looking for a more convenient alternative to Mailchimp, try Sendinblue. It won't disappoint you.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Commodity Features
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
Less than a platform more than a manager!
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Anthony H.
- Role: Industry Specific Role
- Industry: Electronics
- Involvement: End User of Application
Submitted Mar 2022
Latest Email Marketing Platform
Likeliness to Recommend
What differentiates Brevo from other similar products?
Sendinblue is the emerging hub for transacting the bundle of mails and SMS. It offers basic CRM compatibility. Additionally, this innovative software supports the integration of an impactful automation range. The Sendinblue also supports the template customization options that are rare in the marketing tools.
What is your favorite aspect of this product?
Sendinblue has enabled the customers to enjoy the free services in the cost-free version. This software has evolved features like an enhanced template, prolonged automation, and integral CRM properties. Thus, this tool is good enough to support small enterprises.
What do you dislike most about this product?
The email marketing platforms should support the user-friendly interface that will help in initiating the setup. But, the Sendinblue is a bit risky in this concern and the initial setup can be a bit tiring. Thus, this software enables a limited number of email transactions, which is a very down point of this tool.
What recommendations would you give to someone considering this product?
Sendinblue has been constantly improving its features over the years. They have built up a good position in the market. So, I would surely recommend this software to all of us. So, use this platform and enjoy the multiple intuitive templates, CRM attributes, and a bunch of transactional emails. You will like the easy-to-use features that provide brilliant performance.
Pros
- Effective Service
- Reliable
- Enables Productivity
- Trustworthy
