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Brevo

Brevo

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Brevo
8.9 /10

What is Brevo?

Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.

Company Details


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Awards & Recognition

Brevo won the following awards in the Email Marketing category

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Brevo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brevo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brevo?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Email Delivery

92

Sales Intelligence & Conversion Rates

87

Contact Database

87

SPAM Compliance

86

Segmentation

86

Campaign Management

86

Basic Reporting and Analytics

86

Content Authoring

83

Mobile Optimized

82

Text Messaging

82

A/B Testing

82

Vendor Capability Ratings

Average 83

Business Value Created

89

Ease of Implementation

85

Ease of IT Administration

85

Breadth of Features

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Vendor Support

83

Availability and Quality of Training

83

Quality of Features

82

Product Strategy and Rate of Improvement

82

Ease of Customization

80

Brevo Reviews

Ali K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

The best email marketing tool for startups.

Likeliness to Recommend

10 /10

What differentiates Brevo from other similar products?

Favorite email marketing service of startups lately. The reason for this is that they offer free use and their price policy. At least 2 times more free e-mails compared to its biggest competitors, easy API integration are the features that distinguish Sendinblue from others.

What is your favorite aspect of this product?

The possibility of sending 300 emails per day in its free package puts sendingblue first in the hearts of me and those who think like me.

What do you dislike most about this product?

Considering that its competitors offer similar package plans, there can't be a bad word for sendingblue.

What recommendations would you give to someone considering this product?

If you are starting a new startup project, sendingblue will be the solution of the email market that will hold your hand from the very beginning by thinking about the future.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alex D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Effective tool for marketing!"

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

A quite popular tool in the field of marketing. I like this tool for its easy-to-use interface and simplicity in the management of campaigns. It poses no limits on the number of contacts and so unlimited subscribers can be added to the list. Some other platforms require you to pay an additional amount for the corresponding number of extra contacts but glad that this is not the case here.

What is your favorite aspect of this product?

Sendinblue has helped us to manage our subscribers and marketing campaigns. Sendinblue has reduced our workload to a great extent and we can also set automation for emails that need to be sent to our subscribers regularly. Saves a lot of time. All the campaigns have ended up being very smooth and well-managed. Many different parameters can be configured according to our requirements using Sendinblue and thus inherent stress of marketing has vanished ever since we moved to this platform.

What do you dislike most about this product?

Everything in Sendinblue is superb. Although the A/B testing tool is not included in the lite plan so we have to either buy it as an add-on or switch to a higher plan – of course, a bit more expensive. Some other tools, however, provide A/B testing tools in the free plan.

What recommendations would you give to someone considering this product?

Sendinblue is a good platform to help you in marketing campaigns via email. Its trial edition should be used and if it suits you, then you can upgrade to the paid versions according to your need and requirements. Anyhow, I recommend it!

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Fair

Dorota S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Effective marketing tool"

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

It is well priced, easy to use and has many features.

What is your favorite aspect of this product?

There are several advantages to this email marketing platform, such as its ability to be readily integrated with any other service and its ability to acquire prospective customers' email addresses using an online form. Using this tool, you may create an email marketing campaign in a matter of minutes.

What do you dislike most about this product?

To now, I have found nothing to be dislikable about this platform; it is a low-cost email marketing tool that anybody can use, and it allows users to generate and send emails rapidly.

What recommendations would you give to someone considering this product?

I suggest trying this tool's trial version and then upgrading to subscription plans for additional features if you run into any email marketing troubles.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

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