What is Brainshark?
Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
96 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brainshark?
Pros
- Helps Innovate
- Fair
- Appreciates Incumbent Status
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Collateral Management
Onboarding and Training
Collaboration
Application Integration
Multi Device Capability
Content Analytics and Scoring
Intelligent Search
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Brainshark Reviews
Jack K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Some one-of-a-kind insights, some shortcomings.
Likeliness to Recommend
What differentiates Brainshark from other similar products?
Brainshark LMS has most of the basic functionalities of any LMS, but offers three clear, unique propositions not found elsewhere: 1. The coaching add-on is excellent and easy to employ for making engaging e-learning experiences. 2. Brainshark's content creation engine is easy to use for even non-training professionals. 3. The reporting on Brainshark-created content is outstanding, providing content engagement insights not found with most LMS platforms. 4. The ability to publish and host outward-facing content is particularly cost-effective for reseller training and public consumption, and not available with most LMS platforms.
What is your favorite aspect of this product?
The coaching platform is not super-well integrated, but the creation, grading, and submission process for coaching activities is all very smooth.
What do you dislike most about this product?
There are a few downsides to Brainshark as well. The ability to report and automate reporting is present, but reporting options are very limited compared to competitor LMSs. The Coaching and Scorecards functions feel like a different product (because they were an acquisition), and don't always play well with the rest of the platform. There's a steep learning curve to getting them all to harmonize. There are very limited "rules" available for assignment and completion criteria. You may have to be clever with workarounds to make the system perform as you wish.
What recommendations would you give to someone considering this product?
At it's core, Brainshark is a LMS that gets the job done, and has some compelling functions found nowhere else. The add-ons and features related to coaching activities, the content creation engine, and the public-facing options make it very attractive as an LMS for small and medium, sales-forward companies in industries where there are not significant legal/compliance hurdles related to training, and there is a limited need for a full-fledged LMS. For larger organizations, I would recommend getting a seasoned LMS administrator demo access to go through some of the admin functions and really test it out fully before committing.
Pros
- Performance Enhancing
- Unique Features
- Respectful
- Helps Innovate
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great Product
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Caring
Ayumi R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Very easy to use as end user
Likeliness to Recommend
What differentiates Brainshark from other similar products?
The ability to test users in the video on content. Had a running record of where I needed more development.
What is your favorite aspect of this product?
Very easy to use, clear to see what was still due and what trainings I had completed.
What do you dislike most about this product?
Sometimes navigation between the different types of content could be convoluted
What recommendations would you give to someone considering this product?
Make sure to take the time to have proper content organization set up
Pros
- Reliable
- Effective Service
- Performance Enhancing
- Efficient Service
