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BMC Helix Discovery Logo
BMC Helix Discovery Logo
BMC Software

BMC Helix Discovery

Composite Score
7.8 /10
CX Score
8.1 /10
Category
BMC Helix Discovery
7.8 /10

What is BMC Helix Discovery?

BMC Helix Discovery is a cloud-native discovery and dependency mapping solution for visibility into hardware, software, and service dependencies across multi-cloud environments.

Company Details


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Awards & Recognition

BMC Helix Discovery won the following awards in the IT Asset Management - Enterprise category

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BMC Helix Discovery Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BMC Helix Discovery.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BMC Helix Discovery?

6% Negative
5% Neutral
89% Positive

Pros

  • Efficient Service
  • Respectful
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 80

Integrated Discovery

84

Data Center Analytics

84

Analytics and Reporting

83

Software Recognition Library

79

Software Usage Metering

79

Advanced License Management

78

End to End Lifecycle Management

78

Data Import Export and Aggregation

77

Decentralized Management

76

Cloud License Management

74

Financial Analysis

72

Vendor Capability Ratings

Average 80

Breadth of Features

84

Quality of Features

83

Ease of IT Administration

81

Ease of Implementation

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of Customization

79

Vendor Support

78

Usability and Intuitiveness

77

Availability and Quality of Training

76

BMC Helix Discovery Reviews

Alessandro D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

A useful tool for the IT Infrastructure

Likeliness to Recommend

8 /10

What differentiates BMC Helix Discovery from other similar products?

It's agentless nature makes the product light and intruitive without "invading" the Infrastructure

What is your favorite aspect of this product?

The product is easily scalable, easy to use and to mantain, all in all its a confortable product that gives stability to the end user

What do you dislike most about this product?

The storage capacity can be a limit for infrastructures that needs a large amount of data.

What recommendations would you give to someone considering this product?

If anyone needs a reliable, light and stable asset discovery product, this is probably his best shot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Less Performance Enhancing

Shubham J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Good to use

Likeliness to Recommend

7 /10

What differentiates BMC Helix Discovery from other similar products?

Provides detaiils configuration of assets.

What is your favorite aspect of this product?

It has fuctionality of automate asset discovery & mgmt task

What do you dislike most about this product?

Its little complex relatively other tools to use.

What recommendations would you give to someone considering this product?

Should work on UI and arrange more training videos to user.

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Elena K.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great product

Likeliness to Recommend

10 /10

What differentiates BMC Helix Discovery from other similar products?

BMC has more features than competitors

What is your favorite aspect of this product?

Plenty of features, customization

What do you dislike most about this product?

Lack of training and training materials

What recommendations would you give to someone considering this product?

imo this app only works for large companies

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Cons

  • Wastes Time