What is Bloomreach Engagement?
Bloomreach Engagement is a real-time platform with intelligent marketing automation. It offers the tools essential for reaching top customers with hyper-personalized experiences, helping businesses to drive engagement, conversion, and loyalty. As a single platform that combines the power of a customer data platform, an email service provider, artificial intelligence, marketing automation, and web personalization, Bloomreach Engagement empowers users to create highly targeted and personalized campaigns that drive revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bloomreach Engagement?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Master Data Management
Marketing Analytics
Marketing Asset Management
Social Media Marketing Management
SMS Marketing
Marketing Project Management
Mobile Marketing Management
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Usability and Intuitiveness
Ease of Customization
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Bloomreach Engagement Screenshots
Bloomreach Engagement Videos
Bloomreach Engagement | The Platform in Under Three Minutes
Bloomreach Engagement | Illustrating the Value of Bloomreach for Retailers
Bloomreach Engagement | Unlock the Power of Data-Driven Marketing With the Bloomreach + TikTok
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Performance overview
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Bloomreach Engagement Reviews
Adika S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
To build your automated multi-channel marketing.
Likeliness to Recommend
What differentiates Bloomreach Engagement from other similar products?
It allows you to quickly automate campaigns and scenarios. The segmentation function allows us to segment data. Using scenarios, you can update and publish email campaigns. Using tags to organize them, you can save many campaigns across multiple projects. You can perform an analysis of your consumption data and improve our segmentation and specific strategies.
What is your favorite aspect of this product?
I like how with Bloomreach you can generate reports and track how our loyalty program is doing. It allows us to automate and personalize our push notifications and email marketing. Web page layouts can be made to be intuitive. For each of your visitors, you can develop personalized content. You can thoroughly examine the preferences of your visitors.
What do you dislike most about this product?
It might be possible to simplify the product integration process. The learning curve is severe for beginners. Reporting can be simplified.
What recommendations would you give to someone considering this product?
For its smooth integration with other Survey Analytics APIs, I suggest Bloomreach. The customer experience is enhanced with Bloomreach; it is great at combining your customer data. You can use robust analytics tools to gain insight into your consumers by collecting, storing, and protecting your own data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Simmona J.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
Our graph of revenue generation increased by 60% .
Likeliness to Recommend
What differentiates Bloomreach Engagement from other similar products?
The best integration we have ever got in our e-commerce site is through Bloomreach. Even though our company has fewer commerce items but the revenue is much from those items. The revenue is generated even more after using Bloomreach. The most straightforward work we have ever seen from any such tool is by Bloomreach with great performance. It has proven itself a very interacting and smart working tool and this is its distinguishing feature.
What is your favorite aspect of this product?
Bloomreach is very much smooth in working.Its Al tech is efficient enough to overcome efficiency and relevance delivery.We can get idea of the customers attitude on-site.Easy API to implement on any system.There is no comparison to the performance of this product in the market.A great product to use in order to increase sales and to generate revenue. We believe that ,Paying where the return is bigger is never a loss. We are profoundly Satisfied with its performance and interface.Furthermore, the Handling API on the system is pretty cool.
What do you dislike most about this product?
The Customization is not much as per requirements.The communication medium is a bit difficult between representative and customer.Also, the time of loading between the screens is sometimes longer than anticipated.Its Customer service is not much good we tried to get in contact with them and they were least interested in helping us and even wasted our time.
What recommendations would you give to someone considering this product?
As per the performance we have mentioned, there is a high chance of a more prominent increase in product selling and revenue generation. It provides the best reach to customers with a great communication chain between the client and representative. Highly recommended to everyone on the basis of our experience and its performance.
Pros
- Reliable
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
Lindsay j.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Most well-liked marketing automation platform
Likeliness to Recommend
What differentiates Bloomreach Engagement from other similar products?
The tools that Bloomreach provides are equally as fantastic as itself. Its discovery tool is unparalleled and extremely potent; it offers AI-driven marketing and searches in addition to a flexible content management system. Finally, it offers complete marketing automation, all of these factors work together to boost our digital commerce and actual personalization.
What is your favorite aspect of this product?
It offers simple and flawless integration with all of the apps we use for our marketing as well as it also offers integration with email services. We can also do segmentation based on our specified criteria. Massive assistance with the bulk of efforts, and the men are absolutely invaluable with their professionalism and kind demeanor. As compared to rivals I feel Bloomreach is a little more convenient for classification and assessment of our own data.
What do you dislike most about this product?
Reaching the testing stage takes a while when it's mixed with several bugs found along the route. I guess it has a tonne of potential if these flaws are fixed and the application can run properly. Since they are primarily e-commerce-focused, other firms perhaps have to deploy a little inventiveness.
What recommendations would you give to someone considering this product?
It is highly recommended, that you must try the Bloomreach marketing automation system, and I do not doubt that once you examine it and put it to use, you'll be amazed. I truly value how user-friendly it is. I also appreciate the steadfast customer service that we have thus far had very much.
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Inspires Innovation