What is Bitwarden?
With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Bitwarden.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
Up
1
Since last award
88 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 92%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitwarden?
Pros
- Reliable
- Trustworthy
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Access From Multiple Devices
AD/LDAP Sync
Encryption and Decryption
Work and Personal
Vault for Each User
Autosave and Autofill
Policy Engine and Enforcements
Dashboard
End User Self Serve
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Bitwarden Screenshots
Bitwarden Videos
Bitwarden for Business in 60 Seconds
Bitwarden: The trusted solution for business security
Bitwarden Password Security: At work, at home, on the go!
Unlimited Devices
Streamline User Onboarding
Access Management
Event Logs
Password Generator
Bitwarden Send
SSO Integration
Username Generator
Multiple Client Options
Vault Health Reports
Bitwarden Reviews
德 周.
- Role: Student Academic
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Oct 2021
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Inhibits Innovation
- Slower Product Innovation
Kent S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Oct 2021
Excellent product, great free tier & super secure.
Likeliness to Recommend
What differentiates Bitwarden from other similar products?
Open source, user focused, no vendor lock in. Your data is YOURS
What is your favorite aspect of this product?
Security and constant audits
What do you dislike most about this product?
Slow to implement larger complex feature sets
What recommendations would you give to someone considering this product?
Try it out on their generous free services, take time to read documentation and learn product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Danny M.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Oct 2021
Absolute Must Have
Likeliness to Recommend
What differentiates Bitwarden from other similar products?
Bitwarden have a way of accessing your passwords wherever needed. CLI, Web, Browser Extension and Desktop. It's an open source product which runs on Azure App Services so it has a high uptime SLA. If you want to take security a step further, then run it on premise with no links back out to Azure for your credentials.
What is your favorite aspect of this product?
If you don't like something about it, you can add to the code by submitting a Pull Request on Github and the Bitwarden team will review your changes and merge it in if its acceptable. I submitted a dark theme and the developers and design team spent months with me to get it right and implemented into the Web vault
What do you dislike most about this product?
The enterprise management aspect is okay, but it could be better with SCIM functionality to make it easier to do users and groups directly in my identity provider instead of needing a Directory Connector application running
What recommendations would you give to someone considering this product?
Trial it out for free, when you fall in love with it, get premium for your entire family and then ask your IT team to deploy it for the company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
