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Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Inspires Innovation

Feature Ratings

Average 87

Access From Multiple Devices

90

AD/LDAP Sync

90

Credential Management

89

Password Generator

88

Work and Personal

88

Encryption and Decryption

87

Autosave and Autofill

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Policy Engine and Enforcements

85

Dashboard

85

Vendor Capability Ratings

Average 86

Ease of IT Administration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

81

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

Danny M.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Absolute Must Have

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Bitwarden have a way of accessing your passwords wherever needed. CLI, Web, Browser Extension and Desktop. It's an open source product which runs on Azure App Services so it has a high uptime SLA. If you want to take security a step further, then run it on premise with no links back out to Azure for your credentials.

What is your favorite aspect of this product?

If you don't like something about it, you can add to the code by submitting a Pull Request on Github and the Bitwarden team will review your changes and merge it in if its acceptable. I submitted a dark theme and the developers and design team spent months with me to get it right and implemented into the Web vault

What do you dislike most about this product?

The enterprise management aspect is okay, but it could be better with SCIM functionality to make it easier to do users and groups directly in my identity provider instead of needing a Directory Connector application running

What recommendations would you give to someone considering this product?

Trial it out for free, when you fall in love with it, get premium for your entire family and then ask your IT team to deploy it for the company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

MOHAMMAD N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

User friendly interface. Meets all your need.

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

It has the best features, security options & accessibility between the devices.

What is your favorite aspect of this product?

Easy to use, Save a lot of time & energy.

What do you dislike most about this product?

I would say dislike but Dashbarod seems a little outdated.

What recommendations would you give to someone considering this product?

If you are a personal user or professional user, Go go for it. I believe, all the people out there looking for a password manager. It one of best among others

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Erick C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent product but still needs some refining

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

BitWarden offers a great free plan for anyone considering a password manager but still can't pay for one.

What is your favorite aspect of this product?

Easy to implement and to get used to have a password manager, through its extension.

What do you dislike most about this product?

Bitwarden don't has a not so good autocomplete in its Android app. Sometime it's works and in other, don't, unlike LastPass did.

What recommendations would you give to someone considering this product?

Try to export your passwords from your previous password manager or even your browser. Upload it into BitWarden and start to change it to more complex passes generated with it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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