What is Bitwarden?
With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
Up
1
Since last award
88 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 92%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitwarden?
Pros
- Reliable
- Trustworthy
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Access From Multiple Devices
AD/LDAP Sync
Encryption and Decryption
Work and Personal
Vault for Each User
Autosave and Autofill
Policy Engine and Enforcements
Dashboard
End User Self Serve
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Bitwarden Screenshots
Bitwarden Videos
Bitwarden for Business in 60 Seconds
Bitwarden: The trusted solution for business security
Bitwarden Password Security: At work, at home, on the go!
Unlimited Devices
Streamline User Onboarding
Access Management
Event Logs
Password Generator
Bitwarden Send
SSO Integration
Username Generator
Multiple Client Options
Vault Health Reports
Bitwarden Reviews
Andrea B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jun 2025
Bitwarden is a wonderful security product
Likeliness to Recommend
What differentiates Bitwarden from other similar products?
It’s ease of use
What is your favorite aspect of this product?
The possibility to send encrypted text or files
What do you dislike most about this product?
Sometimes autofill does not works properly
What recommendations would you give to someone considering this product?
Fix issues with autofill
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Anelia S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Control, Share, and Secure Your Passwords
Likeliness to Recommend
What differentiates Bitwarden from other similar products?
One thing that makes Bitwarden different than other available platforms is its Self-Hosting feature for sure. Also it’s really worth to mention how affordable its individual premium plan is.
What is your favorite aspect of this product?
I like how Bitwarden Vault stores your passwords, credit card details, and notes, making it really easy for me, as I am terrible with passwords and sensitive details. It also offers a Password Generator tool feature, which has helped me create strong and customizable passwords. Bitwarden has a feature called Bitwarden Send, which allows me to share my files in an encrypted manner. I would definitely feel great to write about Bitwarden Secrets Manager feature, which I just love as it lets the developers store the secrets in a much secure manner.
What do you dislike most about this product?
Although Bitwarden has all the required features for PM, but needs its focus on some things, such as the Bitwarden Vault updates require sync refresh. Also, the browser extensions can take time on large vaults.
What recommendations would you give to someone considering this product?
If you are a tech person like me, using the Self-Hosting feature of Bitwarden will allow you to have ultimate control and privacy. For others, I would say the Cloud-Hosted version is easy and reliable for sure.
Pros
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
- Saves Time
Victor L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
Simple, Secure, and Built for IT Teams
Likeliness to Recommend
What differentiates Bitwarden from other similar products?
Bitwarden is unique in offering end-to-end encryption with complete transparency through its open-source codebase, giving us confidence in its security posture and auditability.
What is your favorite aspect of this product?
I really appreciate the seamless synchronization across devices and platforms it makes credential management effortless, even in a remote or hybrid team environment.
What do you dislike most about this product?
The admin console could be more visually intuitive, especially when managing large user groups or enforcing complex access policies.
What recommendations would you give to someone considering this product?
Make sure to take advantage of the self-hosted deployment option if your organization has strict data residency or compliance requirements, it’s one of Bitwarden’s most flexible strengths.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
