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Bill AP Automation Logo
Bill AP Automation Logo
Bill.com

Bill AP Automation

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Bill AP Automation
7.7 /10

What is Bill AP Automation?

The intelligent way to create and pay bills, send invoices, and get paid. Get started with Bill.com.

Company Details


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Awards & Recognition

Bill AP Automation won the following awards in the AP Automation category

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Bill AP Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bill AP Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bill AP Automation?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Content Repository

88

Automated Workflow

88

Compliance Management

87

Payment Tracking

85

Reconciliation

84

Payments Scheduling

84

Fraud Management

83

Batch Processing

82

Optical Character Recognition

80

Self Service Portal

79

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

86

Ease of Data Integration

84

Ease of IT Administration

84

Business Value Created

84

Availability and Quality of Training

83

Breadth of Features

83

Ease of Customization

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Bill AP Automation Reviews

Gaby S.

  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Wonderful tool, but pricey for accountants

Likeliness to Recommend

7 /10

What differentiates Bill AP Automation from other similar products?

There is little competition for this great app. My only wish is that bill.com considers us accountants and bookkeepers as true partners.

What is your favorite aspect of this product?

Ease of controls

What do you dislike most about this product?

the price of my accountant's portal

What recommendations would you give to someone considering this product?

Do not sign up as a partner because that will only increase cost. Just have your clients add you as a regular user.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Victoria P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic Billing Tool

Likeliness to Recommend

10 /10

What differentiates Bill AP Automation from other similar products?

It is easy to use and their support team is quick and responsive. There is a lot of content available in their help portal but their team can also be reached via chat which is really nice.

What is your favorite aspect of this product?

I like the different options to selecting who an approver should be for an Invoice, how I can customize an approval group, set up recurring charges, save key documents all in one place

What do you dislike most about this product?

Theres nothing that I dislike about this product

What recommendations would you give to someone considering this product?

If you are looking for an easy to use billing tool - I would absolutely recommend checking out Bill.com. Their features are great, support team is amazing, there are continuous upgrades to make the UI better and better through the years, and they give you a heads up in advance if there's going to be any downtime for upgrades.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Frank M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

you will not be disappointed

Likeliness to Recommend

8 /10

What differentiates Bill AP Automation from other similar products?

easy to learn by most people and we can figure out most issues to advance the capabilities

What is your favorite aspect of this product?

could work in almost all industries

What do you dislike most about this product?

nothing really

What recommendations would you give to someone considering this product?

talk to people in your industry and compare, this will be on the top of your list

Pros

  • Helps Innovate
  • Performance Enhancing
  • Reliable
  • Enables Productivity

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