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Bill AP Automation Logo
Bill AP Automation Logo
Bill.com

Bill AP Automation

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Bill AP Automation
7.7 /10

What is Bill AP Automation?

The intelligent way to create and pay bills, send invoices, and get paid. Get started with Bill.com.

Company Details


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Awards & Recognition

Bill AP Automation won the following awards in the AP Automation category

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Bill AP Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bill AP Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bill AP Automation?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Content Repository

88

Automated Workflow

88

Compliance Management

87

Payment Tracking

85

Reconciliation

84

Payments Scheduling

84

Fraud Management

83

Batch Processing

82

Optical Character Recognition

80

Self Service Portal

79

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

86

Ease of Data Integration

84

Ease of IT Administration

84

Business Value Created

84

Availability and Quality of Training

83

Breadth of Features

83

Ease of Customization

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Bill AP Automation Reviews

Talha H.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Use more to learn

Likeliness to Recommend

9 /10

What differentiates Bill AP Automation from other similar products?

Its user interface

What is your favorite aspect of this product?

Interactive user interface

What do you dislike most about this product?

Nothing

What recommendations would you give to someone considering this product?

Make it more easy

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Client Friendly Policies

Holden C.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Simple and Effective Bill Pay System

Likeliness to Recommend

9 /10

What differentiates Bill AP Automation from other similar products?

Cutting edge technology and always adapting to changes in the bill pay space.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Not really bill.com issue, but snail mail takes weeks to get to vendors if they are not e-pay.

What recommendations would you give to someone considering this product?

It's a no-brainer. The ease of use, integrations, and pricing structure are all top notch.

Pros

  • Continually Improving Product
  • Trustworthy
  • Saves Time
  • Helps Innovate

Carl G.

  • Role: Consultant
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy integration with vendors that offer Bill.com

Likeliness to Recommend

8 /10

What differentiates Bill AP Automation from other similar products?

I've been a service provider to several companies in a variety of industries. As an end user I found bill.com easy to enroll and integrate into my business. It is mainly used as a means to track invoices with particular vendors, and the features I've used have been largely standard. I track the invoices as they are submitted, and payments as they come. I reconcile payments through my own bookkeeping service, wave.com...I'm not sure if Bill.com would be able to replace Wave entirely, I've never explored that entirely.

What is your favorite aspect of this product?

The ease other customers can find me on bill.com and integrate me into their AP systems.

What do you dislike most about this product?

Nothing sticks out, I don't get much marketing from them, so I'm unaware of some of their features.

What recommendations would you give to someone considering this product?

If your company that needs to find a billing service that pays external service providers, this one works well. For service providers, this is just another program you should check and see if you clients already use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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